Perry Brothers Roof Repair
π 3559 Franklin Rd SW, Roanoke, VA 24014, USA
π +1 540-329-2700
Customer reviews consistently praise Perry Brothers Roof Repair and its crew (notably Shawn, Clayton, Jace, Oliver, and William) for roof replacements and repairs in Roanoke, including gutters, fascia, siding, and associated work. They frequently assist with insurance claims, provide detailed estimates, and complete work on or ahead of schedule with strong attention to detail. A standout feature across reviews is a transferable 50-year warranty on roofing, along with clear communication and professional, courteous service. While overall experiences are positive, there are occasional notes about pricing being higher than some competitors, and minor follow-up needs (e.g., caulking/flashing around chimneys) or scheduling delays due to weather or material supply. Several reviews also document proactive safety and cleanup practices (e.g., removing stray nails) and the ability to match existing materials and colors.
Common Materials
Not specified in the reviews regarding siding materials
Quality Rating
Excellent
Response Time
Most reviews indicate a response within 24 hours or the next day; several instances of same-day or next-morning visits.
Common Complaints
Pricing/quotes variability and sometimes higher-than-expected costs,Delays due to material availability or weather,Occasional need for follow-up work on flashing/caulking around chimneys,Issues tied to prior contractor workmanship (e.g., leaks from previous poor siding/installation) mentioned as context
Warranties Offered
50-year roof warranty, transferability with the house
Customer Service Rating
Excellent
Pricing Feedback
Reviews generally reflect fair or transparent pricing; some quotes are higher than alternatives but are justified by quality and the warranty.
Maintenance Tips
Ensure proper attic ventilation to extend roof life,Maintain gutters and consider gutter guards; keep guards in place when possible,Inspect flashing and caulking around chimneys regularly and address any leaks promptly,Keep the site clean after work (noting how crews check for stray nails and finish neatly)