Big Lick Roofing

The reviews pertain to Big Lick Roofing and its roofing-related services (not siding repair). Overall, experiences are strongly positive, with emphasis on professionalism, responsiveness, and solid workmanship. Customers note thorough communication, timely scheduling, and attentive follow-through from staff such as Will Yopp, Gage Washburn, Hannah, Caleb, Edgar, and Dakota, with on-site leadership from William.

Key practical details for potential customers:
- Initial contact and quotes: Gage and Hannah are described as responsive and helpful; several reviewers received competitive quotes, with one noting the price was the best among three estimates.
- Scheduling and site performance: Crews frequently arrived early and worked long hours, sometimes due to weather concerns (e.g., threat of rain). Large crews enabled rapid progress, and some jobs were completed in a single day.
- Assessment and workmanship: Reviews highlight thorough on-site evaluations (e.g., attic checks to distinguish roof issues from HVAC leaks), high-quality installations or repairs, and clear communication about work performed. Photos of progress and results were often shared.
- Communication and follow-up: Customers report consistent updates and accessibility. A single minor hiccup in communication is noted, but it was resolved by a team member.
- Insurance claims and scope of work: Several customers mention assistance with insurance claims (e.g., navigating approvals) and effective coordination to secure coverage for a roof replacement.
- Commercial projects: The company is described as capable of handling commercial jobs at competitive prices, with clear updates from Caleb on progress.
- Overall experience and outcomes: Reviewers frequently express high satisfaction, willingness to recommend (including to friends and neighbors), and a positive impression of the team’s professionalism and expertise. Some notes highlight the friendliness and approachable demeanor of staff, and the reliability of the service.

In sum, potential customers can expect professional staff, proactive communication, on-site efficiency, thorough documentation (including photos), and competitive pricing, with strong evidence of customer satisfaction across residential and commercial roofing projects.