Solid Roofing, Inc.
π 4215 N P St, Pensacola, FL 32505, USA
π +1 850-203-0022
- Overall impression: Mixed-to-positive feedback. Many customers praise the quality of work and professionalism, while a few cite communication and cleanup issues.
- Timeliness and reliability: Several projects started on time and completed as promised, with positive notes about staying on schedule and coordinating with insurance. A few comments mention delays or waiting for work to begin, and one notes cleanup delays.
- Quality of workmanship: Consistently praised for high-quality results, attention to detail, and durability. Positive remarks about roofing, soffit work, fascia, and gutters; insurance claim assistance noted as helpful.
- Communication and customer service: Trevor and Daily are repeatedly highlighted for excellent communication and responsiveness. Edwin is mentioned positively by some for explanations, but several reviews describe poor or inconsistent communication and slow responses.
- Cleanup and site handling: Some reviews commend exceptional cleanup; others report lingering debris, equipment, or nails in yards or attics, and cleanup taking longer than expected.
- Project scope and staff: Projects cited include roof replacement for main house and garages, soffit work, fascia, and gutters, with several customers noting good on-site professionalism. Names like Trevor, Daily, and Edwin appear frequently in feedback.
- Insurance coordination: Multiple customers appreciated assistance with insurance claims and coordination with insurers.
- Recommendations: A substantial number would recommend Solid Roofing, though a few advise verifying communication expectations and cleanup responsibilities before starting.
Common Materials
James Hardie fiber cement siding (Hardie board)
Quality Rating
Excellent
Response Time
Generally prompt and on-time; occasional delays with slow responses (weeks) reported
Common Complaints
Poor communication and messy cleanup (leftover nails/equipment, debris in yard/attic).
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Generally fair pricing with good value; work frequently described as within budget
Maintenance Tips
None noted