Solid Roofing, Inc.
4215 N P St, Pensacola, FL 32505, USA
- Punctuality and communication: customers consistently note Joel and the team returning calls, arriving on time, and communicating delays clearly; some reviews mention progress updates and sharing photos of work.
- Inspection and diagnosis: multiple reviewers highlight quick, thorough assessments, with timely identification of leak sources and attic checks.
- Repairs and workmanship: repairs are described as effective and completed on site; fixes include sealing nails, replacing shingles, and addressing leaking areas; some repairs used on-hand materials and were completed in one visit.
- Pricing and value: pricing is generally described as reasonable; some customers say Joel was not the cheapest or the most expensive, while others note especially fair or extremely reasonable rates; a few instances report no charge as goodwill.
- Insurance and process support: several customers credit Joel with guiding or assisting through insurance communications and claim processes.
- Customer experience: feedback frequently emphasizes professionalism, respect, kindness, and a “go-to” reputation; several reviews describe the experience as supportive and easy, with emphasis on trust and reliability.
- Outcomes and satisfaction: most reviews report resolved issues, improved roof condition, and high overall satisfaction, with repeated recommendations to others.
Not mentioned; reviews focus on roofing, not siding materials.
Excellent
Typically same-day to within 24 hours; often prompt and punctual
None significant; reviews are highly positive about service, with no major issues cited
No warranties mentioned
Excellent
Prices described as reasonable and fair; occasional examples of free or complimentary service; overall good value
No explicit maintenance tips provided
4215 N P St, Pensacola, FL 32505, USA
218 Hewitt St, Pensacola, FL 32503, USA
4300 Bayou Blvd Suite 35B, Pensacola, FL 32503, USA