Midland Exteriors
π 19915 W 161st St Suite B, Olathe, KS 66062, USA
π +1 913-246-3715
Overview: Customer feedback for Midland Exteriors is overwhelmingly positive, focusing on high-quality installations, meticulous workmanship, and strong customer service across windows, siding, and related work.
Key practical takeaways for potential customers
- Quality and workmanship: installations are described as thorough and detail-oriented, with no shortcuts. Clients highlight precise window installs, effective waterproofing, and careful handling of interiors (including preserving existing trim during full-frame replacements). Cleanups are consistently noted as thorough.
- Staff and professionalism: recurring praise for specific team members (e.g., Tom in sales; Taylor, Scott, Grayson, Dirx, Cameron in installation) and the owner (Jamie). Reviewers describe installers as professional, courteous, punctual, and knowledgeable, with several noting that staff went above and beyond to resolve issues.
- Project scope and capability: capable of handling complex and large jobs (e.g., 18 casement windows, banks of windows, high-end Marvin and Infinity products, siding, soffit, fascia, and gutter guards). Customers also mention working in difficult spaces and harsh conditions (cold/windy days) without compromising quality.
- Communication and process: clear timelines from estimate to install, with updates on production and scheduling. The team is described as responsive, patient with questions, and thorough in explaining work.
- Cleanliness and site impact: frequent emphasis on tidy work sites and careful cleanup, including protecting plants and surrounding areas.
- Value and satisfaction: work described as competitive in price with strong results; several reviewers express willingness to reuse the company and recommend it to others, with some noting they wish they had used Midland Exteriors sooner for siding as well.
- Notable outcomes: improvements in energy efficiency from new windows; durable, aesthetically pleasing results; unified interactions from initial contact through completion.
Overall sentiment: highly favorable, with repeated endorsements and a sense of reliability, quality, and customer-focused service.
Common Materials
Siding materials are not explicitly mentioned in the reviews; the feedback centers on windows, soffit/fascia, and gutter-related exterior work.
Quality Rating
Excellent
Response Time
Not specified in the reviews
Common Complaints
No significant complaints; reviews are overwhelmingly positive. Occasional references to issues with other installers, not Midland Exteriors.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing is described as competitive and good value, with notes of helpful, above-and-beyond service.
Maintenance Tips
No maintenance tips mentioned