Elite Windows & Siding

- Services and materials: Customers report Elite handles windows, siding (notably Hardie Board/James Hardie), doors, decks (including covered/enclosed with glass), gutters, drainage, gutters guards, and painting. Several projects mention precise finishes and durable materials, with some installations tied to lifetime paint warranties.

- Quality and outcomes: Many reviews praise high-quality workmanship, attractive and durable exterior transformations, and skilled, courteous crews. Some customers note that final results exceeded expectations and that quotes aligned with completed work.

- Customer service and communication: Experiences vary widely. Positive accounts highlight friendly, professional staff and good office support; negative accounts describe poor communication, missed follow-ups, and lack of responsiveness, especially for repairs or post-install issues.

- Timelines and reliability: Several reviewers report delays or extended timelines, including an issue with a bay window repair that remained unresolved for over a year. Some projects moved smoothly, while others faced scheduling uncertainties or postponed service.

- Pricing and contracts: Pricing perceptions are mixed. A few customers felt pricing was competitive and transparent (quotes matching final costs), while at least one reviewer described being overcharged (high hourly rate) and felt trapped by the pricing. A few reviews reference written contracts and adherence to quoted amounts.

- Overall sentiment and likelihood of repeat business: The overall impression is mixed: strong enthusiasm from customers who are satisfied with the quality and exterior transformation, and skepticism or dissatisfaction from those frustrated by communication, delays, or pricing concerns. Several customers indicate they would hire Elite again for future projects when satisfied with the scope and communication.