Overall, customer experiences are mixed, with some praising professionalism, timeliness, and fair pricing, and others reporting delays, permitting issues, cleanliness problems, and higher costs. Key observations:
- Timeliness and availability: Some customers reported on-time arrivals, weekend availability, and rapid completion (e.g., a sliding door installation finished in 5β6 hours with quick cleanup). Others experienced lateness and missed appearances.
- Permits and regulatory issues: One reviewer stated no permits were obtained, leading to inspector involvement and roughly $80,000 in costs for the client.
- Pricing: Several reviews describe fair or reasonable pricing, while others note paying more than original estimates or Premium pricing for certain work.
- Quality of work and outcomes: Positive experiences cited quality work, good results on projects like fences and door openings, and trustworthy crews. Negative experiences cited damage or mess from painting (e.g., paint on a brand-new floor, lack of drop cloths) and additional steps needed to fix issues (resealing floors).
- Cleanliness and site protection: Mixedβone report praised cleanup, another described poor protection leading to floor damage and extra cleanup.
- Professionalism and trust: Experiences vary from highly positive (owner and workers described as wonderful; highly recommended) to strongly negative (claims of a horrible person and company; not recommended).
- Services and scope: Reports cover siding repair, fencing, sliding patio doors, creating wall openings, texture and paint work, and related carpentry. Not all reviews exclusively address siding repair, but reflect broader contractor services.
- Recommendations: Some reviewers would use or recommend the company for future projects; others warn potential customers to look elsewhere, especially given the risk of permit issues and cost overruns.