Ideal Roofing & Sheet Metal

- Overall: The reviews are mixed. Some customers report very positive experiences, while others cite unprofessionalism and poor communication.
- Positive experiences noted: quick initial assessment (e.g., for a leak); crews described as friendly, hardworking, and knowledgeable; on-time appearances and thorough cleanup; high-quality work on roof and chimney; pricing described as reasonable.
- Negative experiences noted: lack of professionalism; having to call repeatedly to locate workers or to get updates; some instances of not returning calls or not showing up on time; strong warnings to avoid the company.
- Work scope referenced: roof replacement, roof and chimney work; one mention of siding (context suggests siding repair may be part of their offerings); some reviews emphasize the final appearance and workmanship.
- Practical guidance for potential customers: verify the exact scope of work (roof, chimney, siding) and timelines; ask for written estimates and a clear schedule; confirm communication expectations and point of contact; request references and a warranty or guarantee details; prepare for potential follow-up if scheduling or responsiveness is a concern.