New Level Properties, LLC

Overall, the experiences described are mixed. Some customers praise New Level for quick response, reliable problem-solving, and quality work, particularly in safety-focused projects, such as installing a gate and rails for an elderly family member, with attention to detail and custom craftsmanship. Other comments highlight reasonable pricing, pleasant neighbors, and positive interactions with the company.

On the negative side, one tenant recounts severe maintenance failures, including sewer backups and mold, unsafe conditions, and rude, unresponsive landlord behavior, resulting in dislocation and disputes over charges. A few reviews also contain brief negative notes, such as “they don’t want to fix anything” or “they are ok,” indicating inconsistency in experiences.

Practical takeaways for potential customers:
- If you need installations or upgrades (e.g., gates/rails), the team has documented capabilities and has produced favorable, detail-oriented results.
- For rental experiences, assess management responsiveness and maintenance history through references, as reports vary from highly responsive and attentive to problematic and unaddressed issues.
- Compare pricing and confirm scope of work and maintenance expectations upfront, as experiences range from reasonable pricing to claims of poor upkeep.