A Godsend Roofing
π 380 E 2nd St, Lexington, KY 40508, USA
π +1 859-432-7663
Overall, customers describe A Godsend Roofing as reliable, responsive, and fair in pricing, with repeat business spanning roofs and gutters and both cash and insurance work. Common positives include on-time crews, efficient work, thorough cleanup, and careful protection of landscaping and property. Estimates are reported as detailed with no surprises, and quotes are consistently matched at invoicing. Communication is highlighted as strong, often through named contacts (e.g., Lane Sadler, Brad, Darrel/Darrell), with photos provided of completed work to confirm results. The company is credited with coordinating inspections, coordinating specialists (such as metalwork), and offering in-house payment plans to accommodate different financial situations. Several reviews note timely responses to issues, including Saturday or next-morning follow-ups, and a willingness to address concerns promptly. Clients frequently state the workmanship is solid, the process is smooth, and they would reuse the company or recommend it to others.
Practical details repeatedly mentioned include: precise explanations of flashing work (with notes that exhaust vents for HVAC are not included in flashing replacements due to licensing), prompt quotes and timely installations (often completed quickly to meet closing deadlines), thorough cleanup and protection of yards and landscaping, and occasional minor post-work adjustments (e.g., rivets on downspouts, small shingle adjustments) handled promptly. Some reviews reference minor supervisory gaps early in a project, but emphasize that these were resolved through proactive follow-up and responsive service. Overall, customers express trust and satisfaction, with many stating they would choose or recommend A Godsend Roofing again.
Common Materials
Quality Rating
Excellent
Response Time
Very fast; responses and scheduling usually within 24 hours, often same day or next day.
Common Complaints
Occasional minor installation gaps or touch-ups (e.g., flashing details, rivets on downspout extensions, sealing around shingles).,Some coverage or vent-related concerns (HVAC exhaust vents not included/covered) and minor misalignments.,Earlier supervision shortcomings on roof installations, addressed promptly afterward.
Warranties Offered
Customer Service Rating
Excellent
Pricing Feedback
Pricing is competitive and fair; customers report best price, good value, and flexible payment options.
Maintenance Tips
No explicit maintenance tips; occasional notes about post-install checks and follow-ups were addressed when issues arose.