Reliable Residential Roofing

Overall, customers report a consistently positive experience with Reliable Residential Roofing, describing the company as professional, courteous, responsive, and easy to work with. Estimators are noted for thorough, clarifying conversations—reviewing the scope and answering questions, with some customers revisiting estimates for clarity. Work is completed within contracted timeframes, with examples ranging from one-day roof replacements to multi-day projects that also involve gutters, downspouts, and flashing. Cleanliness and site maintenance are frequently highlighted as excellent, and crews are described as careful to protect property and perform thorough cleanup. Follow-up is common, including on-site inspections by project leaders or owners to ensure quality and address concerns. The company is credited with assisting in navigating insurance processes and explaining the process clearly. Services include roofing, gutters and downspouts, flashing, and ventilation improvements; in some cases gutters were kept or upgraded rather than replaced, and repairs for issues like ice-dam damage were noted. The firm emphasizes a long-standing presence in Lexington (over 45 years) and backing of their work and products. Several customers report high satisfaction, with multiple mentions of willingness to recommend the company to friends and family.