Harrison's Roofing

(4.6)
41 reviews
+1 859-254-3342

Harrison's Roofing Reviews

Summary of customer experiences with Harrison's Roofing:

- Services performed: roof replacement/repair, flashing around chimneys, skylight installation, gutters and leaf guards, and siding. Several projects involved multiple angles/levels and even historic homes; one review noted responsive work that included gutter leaf guards.

- Pricing and quotes: customers reported pricing as fair and in line with estimates; one reviewer specifically said pricing was reasonable and the finished work exceeded expectations; another noted straightforward, affordable service.

- Timeliness and workmanship: projects were completed quickly, with examples such as a roof and siding replacement completed by two crews in about two days, or a roof completed within roughly four hours for a fast turnaround. Crews were described as professional, thorough, and focused on quality and precision.

- Communication and customer service: frequent, responsive communication is a common theme; project managers (e.g., Shane, Jarrod, Erika) helped with material selection and navigating the insurance process. Several reviewers highlighted good follow-up and care for the customer, including protecting outdoor furniture and keeping the site clean.

- Insurance navigation: multiple reviews credit the team with guiding and supporting customers through insurance claims, handling documentation, and pushing through delays. A few reviews emphasize the team’s persistence in resolving insurance-related issues.

- Notable staff mentioned: Shane the Roofer, Jarrod, Mike Sheffield, Shawn, Erika; customers often referenced them positively for professionalism, accessibility, and expertise.

- Safety and conduct caveat: at least one customer reported unsafe driving behavior by a company driver and described the experience as unprofessional; this single review raised concerns about driver conduct and overall risk, though no broad pattern was stated by other customers.

- Overall impression: the majority of reviews are positive, with frequent praise for quality workmanship, responsiveness, and helpful insurance guidance; many customers would hire Harrison's Roofing again and would recommend them to others.

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Additional Information

🏗️ Common Materials

siding

Quality Rating

Excellent

⏱️ Response Time

Typically same day to within 24 hours; described as prompt and responsive

📝 Common Complaints

unprofessional driver behavior in company vehicles,insurance process delays or challenges

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Affordable and reasonably priced; good value for money

🔧 Maintenance Tips

No tips mentioned

Location

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