Hayes Brothers Roofers LLC
π 23839 Connecticut St, Hayward, CA 94545, USA
π +1 510-880-4333
- Hayes Brothers Roofers LLC provides roofing, siding, gutters, fascia, soffits, and attic ventilation work, with several projects including repairs, full replacements, and upgrades (e.g., leaf guards, dormer siding, weatherproofing).
- Customers report a patient, educational approach: staff walk clients through material options, costs, and the overall process, with clear quotes and separate estimates for optional items.
- Joseph (and supervisor Darrell) are repeatedly described as knowledgeable, responsive, honest, and professional, often coordinating with insurance adjusters and suppliers to keep projects moving.
- Work quality and professionalism are highlighted: crews arrive on time, work diligently, protect the property, and perform thorough cleanups (including power washing when finished); on-site explanations and photos help clients understand progress.
- Materials and installations cited include high-quality options (e.g., CertainTeed shingles, metal roofing) and a variety of repairs (roofs, gutters, soffits, fascia, siding, flashing); some projects involve replacing rotten boards or correcting prior installation issues.
- Timelines vary by project but are generally efficient: many jobs complete within days to a couple of weeks, with weather and complexity (e.g., multi-layer roofs, decking replacement) affecting duration.
- Insurance and problem-solving are common themes: the team often steadies the process during claim interactions, handles material issues promptly, and fixes unexpected problems discovered during work.
- Customer outcomes are consistently positive, with reports of leak resolution, improved curb appeal, and a willingness to recommend Hayes Brothers Roofers LLC for similar exterior work.
Common Materials
Vinyl siding
Quality Rating
Excellent
Response Time
Typically within a few hours; several reviews mention same-day or near-immediate response
Common Complaints
Few or no major complaints; occasional delays due to discovering additional damage and a supplier error with wrong shingles, but resolved
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing described as fair and reasonable with good value for money; no pushy sales; transparent quotes
Maintenance Tips
No explicit maintenance tips mentioned