Martin Brothers Roofing

Overall, customers describe a Fremont-based roofing contractor (Martin Brothers Roofing) as consistently reliable, skilled, and customer-focused, with practical, on-site execution and strong communication throughout projects.

- Project scope and outcomes: The company handles a wide range of work, including full roof replacements, roof repairs, gutters and screens, skylights, chimney repairs, and related exterior updates (siding, soffit/fascia, decks and sunrooms). Several projects involved complex roofs or multi-material systems, with crews finishing quickly and delivering durable results (often within a few days) and thorough cleanups.

- Scheduling and communication: Customers frequently note prompt responses, early start times, and clear, step-by-step updates from Cameron (account/lead) and Malachi (crew lead). They report reliable scheduling, especially when coordinating with insurance adjustments or multiple materials, and proactive follow-ups after completion.

- Technical practices and quality: Reviews highlight attention to attic ventilation, proper underlayment, waterproofing components, and weather-aware planning. Some jobs included insulation improvements and moisture barriers discovered during work. The team is described as detail-oriented, with careful protection of landscaping, driveways, and property during installs.

- Materials and warranties: The company uses upscale materials (examples include GAF TPO, Versico EPDM, architectural shingles) and can source from multiple manufacturers. Warranties cited include a 10-year labor warranty and a lifetime warranty on materials, providing long-term peace of mind.

- Value and insurance coordination: Several customers note competitive pricing and willingness to work with insurance providers for storm-related repairs. Even when not the cheapest option, the perceived value is high due to workmanship, planning, and problem-solving (e.g., matching existing materials, addressing leaks, or fixing overlooked issues like gutters).

- Customer experience and reputation: The feedback emphasizes professionalism, courtesy, and a hands-on, family-owned feel. Repeated recommendations and high satisfaction are common, with many reviewers expressing a willingness to hire again and to recommend the team to others.

- Practical takeaways for potential customers:
- Expect prompt inquiries, detailed upfront estimates, and transparent planning.
- Anticipate on-time crews, efficient workmanship, and thorough cleanup.
- Be prepared for coordinated communication with insurers and the possibility of upstream issues (e.g., attic ventilation or insulation) being addressed during the project.
- Inquire about material options, warranties, and the possibility of multi-manufacturer sourcing to fit budget and needs.
- Note the team’s emphasis on protecting property (drip protection for driveways, dumpsters provided when needed) and keeping you informed throughout.