McGraw and Sons Roofing

- Scope of work: Residential roofing and related repairs, including full roof replacement, leak repairs, dry-rot remediation, and maintenance for single and multi-structure properties (house, garage, shed, carport). Some projects included gutters and flat roofs; one review notes re-roofing multiple detached units.

- Process and documentation: The contractor provides before/after photos, diagrams, and videos to explain work. Written contracts with cost breakdowns are provided, and customers are offered material options. Quotes are given upfront and, in at least one instance, honored even after a miscalculation.

- Communication and transparency: Customers report prompt, real-time responses, clear explanations of problems and solutions, and regular updates throughout the project.

- Timeliness and project management: Projects are completed within negotiated timelines (examples include 4 days for a full roof replacement and about 10 days for multi-structure work). The contractor coordinates permits, inspections, and permits-related steps as needed.

- Pricing and value: Several reviews describe fair or competitive pricing and reliability in staying within budget; some mention avoiding overruns or surprise costs.

- Quality and outcomes: Work is described as high quality and durable, with visually pleasing results and attention to proper waterproofing and workmanship. Customers note thorough attention to issues identified during inspections and long-term maintenance considerations.

- Warranty and aftercare: Warranties are mentioned, including one-year and longer-term options (up to a 20-year warranty referenced in at least one review), with ongoing maintenance support discussed in some cases.

- Customer experience and trust: Clients describe the team as honest, with high integrity and customer-focused service; many express willingness to hire again and to refer friends and family. There are also notes of accommodating budgets and schedules, and of educating customers about needed work.