Roof Hub
π 240 E 8th St #1, Boston, MA 02127, USA
π +1 857-237-7648
- Services described: roof replacement/re-roofing, roof deck construction, siding and gutters work, emergency roof repairs, and some interior repairs; work on single-family homes and multi-unit buildings.
- Overall sentiment: largely positive; customers repeatedly cite easy processes, proactive communication, timely execution, professional crews, and good value including competitive pricing and solid warranties.
- Process and communication: reviewers note clear estimates, reliable scheduling, and consistent updates; many crews are described as organized and responsive, with multiple projects completed efficiently.
- Quality and outcomes: reports of high-quality workmanship and durable results; several projects completed quickly (e.g., a 6-unit building reroof completed in about two days); good post-install reliability with βzero issues sinceβ in some cases.
- Notable personnel mentioned: Conor, Taylor Ferguson, and Tim are frequently cited as points of contact.
- Price and warranty: multiple reviewers describe competitive pricing and strong warranty coverage.
- Practical caveats and scope issues: in some instances, initial scope gaps were noted (e.g., attic vent not installed initially; moldy wooden planks not replaced as requested); one reviewer felt some work was not within Roof Hubβs scope and required another contractor; a few reviews emphasize the importance of clear written scope and upfront disclosure of exclusions.
- Recommendation tendency: most reviewers say they would hire Roof Hub again and would recommend them to others, often citing honesty and transparency when discussing project limits.
Common Materials
Not specified; reviews focus on roofing; occasional mention of siding repairs without material details.
Quality Rating
Excellent
Response Time
Very quick; often same-day or within a few days.
Common Complaints
Missed attic vent on first visit,Did not replace moldy wooden planks as expected or upfront about scope
Warranties Offered
Warranty described as great/good; details not provided.
Customer Service Rating
Excellent
Pricing Feedback
Competitively priced; good value for money.
Maintenance Tips
No maintenance tips mentioned.