American Exterior & Window

- Overall impressions: Customers report positive experiences with this company across multiple projects, noting good pricing, responsiveness, and satisfactory workmanship. Several reviewers highlighted financing options and helpful staff.

- Deck replacement: Sales rep Paul suggested and implemented composite deck materials with vinyl railings; customers were happy with the workmanship and material choices.

- Roofing: Several customers praised competitive pricing compared with other contractors. One project involved replacing damaged wood under shingles before installing a new roof, described as an “amazing” result. One roof was completed in about 12 hours. Financing options were advertised as available and helpful.

- Rubber roof: A customer booked a replacement for the rubber roof on the back of the house.

- Windows: One customer had thirteen windows installed and found the process effortless; improvements included reduced oil usage due to better energy efficiency, with the house staying warmer and windows becoming airtight. Financing options were again noted as helpful, and a representative named Rick assisted with explanations and options. Windows were described as warrantied.

- Customer service and terms: A reviewer mentioned same-week service and 24/7 phone access. One review described a misunderstanding about interest terms; the company does not offer interest-free financing, but the reviewer stated any interest was refunded after discussion. Warranty on windows was mentioned as still valid.

- Notable staff: Paul (sales) and Rick (financing and guidance) are repeatedly referenced as aiding customers and facilitating outcomes.