Innovative Contracting Services, Inc.

- Projects described include large exterior renovations: siding (often James Hardie), trim (Azek), porches, doors, roofing, interior trim, gutters, painting, and even insulation issues addressed; some jobs involved multi-unit buildings.

- Communication and project management are consistently highlighted. Mike served as the primary contact, provided regular updates, offered design suggestions, and shared extensive fabrication/installation experience, especially in Cambridge.

- Workmanship and professionalism are repeatedly praised. Crews are described as skilled, disciplined, friendly, and respectful of neighbors; sites were kept clean and minimally disruptive, with on-time, often early-morning workdays even in winter.

- Scheduling and flexibility are notable strengths. Projects were sometimes started earlier than anticipated; change orders (e.g., interior trim additions) were managed smoothly without overcharging.

- Pricing and value are frequently cited as competitive, with several customers stating they would not shop around further and that the results justified the cost.

- Outcomes are presented as high quality and durable, with several testimonials noting improved aesthetics, fewer leaks, and overall homeowner satisfaction. References to warranties and long-term reliability are included in some reviews.

- Customer service culture is described as responsive and accommodating, with appreciation for professional handling of neighbors and the working environment.