Roof Hub
240 E 8th St #1, Boston, MA 02127, USA
- Services provided: siding installation (including cedar shingle and vinyl options), roofing, windows, gutters, fascia, soffits, trim, painting, power washing, and custom cedar enclosures; some projects combined multiple exterior updates.
- Team and leadership: work overseen by Diogenes Porto (Building Specialist) with crews that included installers like Bruno, Deny, and Abenay; project management often involved a dedicated manager (e.g., Rob) for coordinating multiple trades.
- Quality and workmanship: many customers describe high-quality, meticulous installation and finishes; notable praise for cedar shingle siding installations and overall craftsmanship; several projects completed with careful attention to detail and a clean, tidy worksite.
- Project management and communication: frequent positive notes about clear scoping, detailed quotes, proactive problem identification (e.g., sizing windows to avoid conflicts with new soffits/fascia), consistent communication, and keeping projects on schedule.
- Timeliness and cleanliness: multiple reviews report projects starting and finishing within the planned timeline and daily site cleanup; some jobs completed in a single day (e.g., roof replacements) or within tight timeframes.
- Pricing and quotes: generally described as reasonable with upfront estimates and detailed planning; however, several reviewers caution that bids can expand with add-ons or unanticipated items, and one review mentions a tendency to underbid before applying additional charges.
- Warranty and post-project issues: feedback is mixed; some customers report quick resolution of issues, while others claim warranty items were not honored or follow-up on punch-list items was lacking.
- Additional considerations: some projects required outside architectural input or additional design work beyond an in-house architect; customers should confirm whether architectural support is included or separate and clarify who handles changes to the scope and associated costs.
- Overall impression: widely recommended for quality workmanship and professionalism, with emphasis on thorough planning and communication; potential customers should review warranty terms, obtain a detailed, itemized quote, and confirm post-project support and change-order procedures.
cedar shingles,cedar impression vinyl siding,vinyl siding,James Hardie siding (fiber cement),PVC trim,wood siding
Excellent
Fast
Warranty non-fulfillment / not honoring warranty promises,Upcharges / bidding low then charging for many little things,Ghosting / lack of follow-up on minor repairs
Warranty advertised in contracts; some customers report it is not honored by management
Excellent
Generally reasonable and competitive pricing, but some customers report low initial bids followed by upcharges and higher final costs
240 E 8th St #1, Boston, MA 02127, USA
40 Canal St # 3, Medford, MA 02155, USA
190 Old Colony Ave, Boston, MA 02127, USA