US Siding & Roofing, Painting and Windows

(4.9)
68 reviews
+1 508-978-3441

US Siding & Roofing, Painting and Windows Reviews

- Services provided: siding installation (including cedar shingle and vinyl options), roofing, windows, gutters, fascia, soffits, trim, painting, power washing, and custom cedar enclosures; some projects combined multiple exterior updates.

- Team and leadership: work overseen by Diogenes Porto (Building Specialist) with crews that included installers like Bruno, Deny, and Abenay; project management often involved a dedicated manager (e.g., Rob) for coordinating multiple trades.

- Quality and workmanship: many customers describe high-quality, meticulous installation and finishes; notable praise for cedar shingle siding installations and overall craftsmanship; several projects completed with careful attention to detail and a clean, tidy worksite.

- Project management and communication: frequent positive notes about clear scoping, detailed quotes, proactive problem identification (e.g., sizing windows to avoid conflicts with new soffits/fascia), consistent communication, and keeping projects on schedule.

- Timeliness and cleanliness: multiple reviews report projects starting and finishing within the planned timeline and daily site cleanup; some jobs completed in a single day (e.g., roof replacements) or within tight timeframes.

- Pricing and quotes: generally described as reasonable with upfront estimates and detailed planning; however, several reviewers caution that bids can expand with add-ons or unanticipated items, and one review mentions a tendency to underbid before applying additional charges.

- Warranty and post-project issues: feedback is mixed; some customers report quick resolution of issues, while others claim warranty items were not honored or follow-up on punch-list items was lacking.

- Additional considerations: some projects required outside architectural input or additional design work beyond an in-house architect; customers should confirm whether architectural support is included or separate and clarify who handles changes to the scope and associated costs.

- Overall impression: widely recommended for quality workmanship and professionalism, with emphasis on thorough planning and communication; potential customers should review warranty terms, obtain a detailed, itemized quote, and confirm post-project support and change-order procedures.

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Additional Information

🏗️ Common Materials

cedar shingles,cedar impression vinyl siding,vinyl siding,James Hardie siding (fiber cement),PVC trim,wood siding

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Warranty non-fulfillment / not honoring warranty promises,Upcharges / bidding low then charging for many little things,Ghosting / lack of follow-up on minor repairs

🛡️ Warranties Offered

Warranty advertised in contracts; some customers report it is not honored by management

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally reasonable and competitive pricing, but some customers report low initial bids followed by upcharges and higher final costs

🔧 Maintenance Tips

Location

Other Siding Repair Services in Boston

Roof Hub

Roof Hub

(4.8)

240 E 8th St #1, Boston, MA 02127, USA