Manchester NH Roofing and Siding
61 Laurel St #1, Manchester, NH 03103, USA
- Pricing and estimates: An initial siding replacement estimate for approximately 1,500 sq ft (75% vinyl clapboard, plus two small Hardie board sections; excludes soffits) was about $67,000, which many customers viewed as high and above their budget.
- Sales and design experiences: Several customers reported strong, informative presentations and knowledgeable sales staff (notably Ryan, Sarah, Brian, and Gerome), with helpful help selecting colors and materials (e.g., Hardie siding in Mountain Sage with white trim). Some customers praised responsiveness and clarity during the pre- and post-install phases.
- Project management and communication: Experiences varied. Positive notes highlighted responsive teams and clear communication from some project managers. However, others criticized a project manager (Matt) for arrogance and lack of proactive issue resolution, with delays in addressing gaps and difficulty obtaining timely responses (even after sales contact through Gerome). Overall, communication ranged from excellent to inconsistent.
- Work quality and timeliness: Many reviews praised the workmanship, professionalism, and thorough cleanup, with projects completed in a matter of days (e.g., five working days for a project; another note cited a one-day roof replacement). Several customers would refer the company or hire them again, citing high-quality results.
- Crew and language considerations: Several comments noted courteous, attentive crews and good supervision. A practical note mentioned that installation crews were largely Spanish-speaking, with limited English by the crew leader, necessitating translation for some questions.
- Overall impressions and recommendations: A significant portion of customers would recommend the company and express satisfaction with the service and outcomes, though a subset reported frustration with pricing, follow-up, and communication gaps. One customer publicly expressed strong frustration with perceived harassment during the process.
Vinyl siding,Hardie fiber cement siding
Excellent
Inconsistent; some reviewers report quick, attentive responses and good communication, while others experienced delays and lack of responsiveness from the project manager.
Slow or inconsistent communication; some staff, especially the project manager, were not responsive,Delays in addressing issues and completing fixes (weeks),High or surprisingly expensive pricing estimates,Language barrier or limited English proficiency of crew (Spanish-speaking crew),Harassment or pressure from sales staff
No warranties mentioned for siding repairs
Excellent
Pricing was mixed: some reviews found the price fair, while others expressed concern about high estimates or costs.
No maintenance tips mentioned in the reviews
61 Laurel St #1, Manchester, NH 03103, USA
251 Pine St, Manchester, NH 03103, USA
50 Bridge St Suite 301, Manchester, NH 03101, USA