Exterior Design Solutions LLC
π 1834 Grand Ave, Billings, MT 59102, USA
π +1 406-702-0596
Exterior Design Solutions provides exterior remodeling services including roofing, siding, gutters, windows, and paint, as well as interior projects like bathroom remodels and pergolas. They also assist with insurance claims for hail damage and related repairs.
Overall, reviews are mixed but skew positive on workmanship and project management. Common positives include:
- High-quality results and attention to detail (e.g., stunning bathroom remodels, well-constructed pergolas, precise tile work).
- Professional, ongoing project management and clear communication from staff such as Paul and Mike Barth; crews like Kenny and Brent are described as skilled craftsmen.
- Helpful handling of insurance claims and coordination through the process.
- Clean job sites and courteous, family-friendly service.
- Perceived integrity and value in working with the company, with multiple reviewers recommending them for exterior projects.
Noted concerns include:
- Delays or longer-than-expected timelines on certain projects.
- Instances of friction with insurance processes, including a claim that pricing for insurance approvals was excessive and an instance of a reviewer who felt abandoned after a dispute.
- At least one negative review described a storm-chasing company with poor installation and customer service, which may reflect a separate experience not representative of the majority.
Geographic footprint appears to include Montana locations such as Kalispell, Billings, and Lakeside. Potential customers should confirm current project timelines, scope, and expectations around insurance coordination before starting.
Common Materials
No specific siding materials mentioned; reviews discuss siding work in general rather than particular materials.
Quality Rating
Good
Response Time
Within 24 hours
Common Complaints
Delays/longer-than-promised timelines; communication issues; occasional overpricing or issues with insurance handling and some reports of subpar workmanship on certain jobs.
Warranties Offered
Not mentioned
Customer Service Rating
Good
Pricing Feedback
Mixed; some mention reasonable pricing and good value, others report overpricing or questionable value.
Maintenance Tips
No maintenance tips provided