Infinity Roofing & Siding

Customer experiences with this siding and roofing company are predominantly positive, with emphasis on prompt service, thorough on-site protection, clear communication, and high-quality results across a range of repair and replacement projects.

Key practical details:
- Site protection and setup: Crews arrived on time, protected ground areas, moved furniture, and covered porches and gardens to shield plants; thorough cleanup after work left the home looking undisturbed aside from the new roof.
- Work scope: Projects included roof replacement (with skylights and dormers), siding replacement, chimney work, slate and tile repairs, and insurance-related repairs; some jobs involved removing and replacing old materials while preserving original elements where possible.
- Scheduling and speed: Quotes were often provided promptly and some jobs started quickly; project durations ranged from a day or two to about a week, depending on scope; large projects (e.g., 15,000 sq ft cement tile roof) were completed efficiently.
- Communication and transparency: Customers appreciated clear explanations of steps, progress updates (including photo updates when onsite wasn't possible), and ongoing budget discussions.
- Insurance processes: Several testimonials note assistance with insurance claims, from obtaining approvals to coordinating necessary documentation; in some cases the company helped obtain favorable or timely outcomes.
- Quality and outcomes: Reported as high quality with durable finishes; several testimonials highlight seamless integration with existing structures (e.g., slate roofs, old chimneys) and look of new installations.
- Issue resolution: In at least one instance, drywall damage occurred during repair and was promptly addressed by coordinating a plaster team; overall, issues were handled professionally and transparently.
- Customer care and reputation: Staff frequently praised include Bob Hall, Wilson Huffman, Richard Woof, and Rich Wolf, described as professional, courteous, knowledgeable, and responsive; customers consistently note a positive, personal level of service and would readily recommend the company.
- Documentation and examples: Several customers referenced before-and-after photos and detailed explanations of work performed.

Overall, potential customers can expect professional crews, careful protection of property, proactive communication, support with insurance processes, timely completion for both roofing and siding projects, and a strong emphasis on clean-up and customer satisfaction.