Zimmerman's Roofing

Customer feedback portrays Zimmerman's Roofing as generally positive in both office and on-site interactions, with clear communication, professionalism, and thorough inspections across multiple services. Key practical details include:

- Cody Benjamin: provided thorough leak-preparation estimates (often about two hours on-site), explained what work is needed, and outlined the no-leak warranty; communicates clearly and is seen as knowledgeable. Initial estimates were described as non-pushy with multiple pricing options and competitive pricing.

- Fabian: conducted roof check-ups in a professional, pleasant manner; addressed issues promptly, including sealing a gap after noting buckled ridge-cap shingles, with assistance from another technician (Matt) as needed.

- Matthew: arrived on time with an assistant for window shutter work, consulted to ensure work matched the customer’s preferences, completed tasks efficiently, and also checked gutters; noted for helpful, service-with-a-smile demeanor and thorough explanations.

- General service: customers repeatedly described excellent staff demeanor, punctuality, and helpfulness; the company’s communication included text alerts about arrival and detailed explanations of findings and options.

- Siding replacement concern: one customer reported that after vinyl siding replacement, pieces blew off during storms, and there was no evidence that proper fasteners were used to secure the siding, suggesting potential installation quality issues.

- Overall sentiment: customers would recommend Zimmerman's Roofing to family and friends, and many would hire them again, citing thorough inspections, clear explanations, and attentive service.