YES Roofing & Exteriors

(4.7)
413 reviews
+1 423-764-8276

YES Roofing & Exteriors Reviews

- Overall impression: Consistently positive experiences; customers describe YES Roofing and Exterior as professional, reliable, and customer-focused, with strong workmanship and helpful communication.

- Services and outcomes: Work includes roofing, siding, soffit/fascia replacement, deck construction, and patio covers. Projects often result in improved curb appeal and durable finishes; multiple references to clean, neat installations.

- Responsiveness and communication: Notable for prompt replies, clear explanations, and proactive updates. Clients mention helpful staff guiding decisions (e.g., color selections) and staying in touch throughout the process. Staff frequently named: Tony (lead/owner) and Seth Young (crew lead), with Rachel as a responsive communicator.

- Scheduling and duration: Some projects experience scheduling delays (e.g., about a month wait for a deck), but once started, crews work efficiently (e.g., a deck built in three days). Remote coordination is feasible; several testimonials note seamless communication even when the project owner is far away.

- Worksite performance and cleanup: Consistently described as professional, courteous, and tidy; crews clean up thoroughly after completion.

- Quality and value: Workmanship described as high quality with solid, long-lasting results; materials and pricing viewed as fair.

- Client experiences across contexts: Able to handle both residential projects and engagements for partners (e.g., Summerland Builders); some testimonials mention responding quickly to urgent situations and weather-related work (e.g., multiple roofs after a storm).

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Additional Information

🏗️ Common Materials

Siding (materials not specified in reviews; references to siding along with soffit and fascia).

Quality Rating

Excellent

⏱️ Response Time

Responses and quotes are typically prompt, often same-day or within 24 hours; scheduling for the actual work can take weeks in some cases.

📝 Common Complaints

Long scheduling waits to start work (e.g., about a month).

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as fair with good value for money; quality workmanship and products at a fair price.

🔧 Maintenance Tips

Not mentioned

Location

Other Siding Repair Services in Johnson City