Hayes Construction
4372 Sonoma Hwy, Santa Rosa, CA 95409, USA
- Overall impression: The reviews are overwhelmingly positive, describing Wine Country Roofing as professional, reliable, and capable, with strong workmanship and good value. A few notes mention potential additional costs or coordination challenges.
- Timeliness and project management: Numerous mentions of on-time arrival and finishing as scheduled; capable of handling urgent timelines; consistently kept the job progressing smoothly.
- Quality of work and problem-solving: High-quality results, including identifying and repairing rotten roof components and matching materials/paint to existing structures; crews noted for thoroughness and ingenuity in solving issues.
- Communication and transparency: Staff described as helpful and knowledgeable; use of photos to explain issues and repairs; clear explanations of options and change orders. Some instances of excellent customer service from specific team members (e.g., Eddie, Miguel, Aprille, Hilario).
- Cleanup and site handling: Repeated emphasis on clean, careful work with protective measures to keep debris away from the yard and living areas; daily cleaning noted in several reviews.
- Pricing and value: Competitive pricing with documents and explanations for changes; some reviews mention reasonable overall costs, while a few note overruns due to rot or ventilation adjustments and one instance of an estimated request not fulfilled.
- Practical considerations for potential customers: Expect thorough property protection, detailed documentation (before/during/after photos), and proactive communication; be prepared for possible extra charges if rotten material is found or if engineering/ventilation changes are required; coordination with other services (e.g., solar) may require planning and follow-up.
- Overall sentiment and referrals: Strong likelihood of recommending and re-hiring for future roofing needs.
Wood siding (rotten wood repairs and wood matching for overhangs).
Excellent
On-time and prompt; punctual; no delays noted.
Not receiving an estimate after multiple calls; occasional cost overruns/extra charges for rot repair; coordination issues with solar company; occasional dissatisfaction with material choices (e.g., roofing material).
No warranties or guarantees mentioned in the reviews.
Excellent
Prices were competitive and reasonable overall; some overages/extra charges for rot-related repairs and change orders, but customers felt the value matched the quality.
No maintenance tips mentioned.
4372 Sonoma Hwy, Santa Rosa, CA 95409, USA
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