Northbay Roofing & Gutters Inc.

(4.6)
43 reviews
+1 707-591-9288

Northbay Roofing & Gutters Inc. Reviews

Neutral summary: Reviews for the Northbay exterior work (roofing, gutters, attic-related tasks) show a mix of positive and negative experiences. Many customers report on-time arrivals, professional workmanship, timely completion, and competitive pricing. However, several reviews cite poor communication about quotes, lack of product knowledge (e.g., solar attic fans), inadequate cleanup, rude staff, and at least one missed appointment or unfulfilled promise. Overall, workmanship and punctuality are highlighted as strengths, while consistency in customer service and reliability are noted as issues.

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Additional Information

🏗️ Common Materials

Shingles; Gutters (including seamless and non-seamless); Downspouts; Attic or solar attic fans

Quality Rating

Good

⏱️ Response Time

Typically on-time; most reviews report punctual arrivals and timely work, with a rare instance of delays or a missed appointment

📝 Common Complaints

Poor cleanup after job; inability to provide general information about the quote; lack of knowledge about solar attic fans; rude or unprofessional staff; missed appointment/no-show; misrepresentation of seamless gutters (promised seamless but installed with seams)

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally competitive and reasonable; some customers note price advantages (e.g., quotes 40% lower than competitors) and value for money

🔧 Maintenance Tips

None

Location

Other Siding Repair Services in Santa Rosa