ARS Roofing & Gutters

(4.8)
76 reviews
+1 707-584-5900

ARS Roofing & Gutters Reviews

Overall, customers describe ARS Roofing as delivering high-quality workmanship, professional conduct, and strong communication throughout the reroofing process, with many noting long-term value and reliability.

What customers commonly report
- Thorough, transparent process: In-home inspections, detailed bids, customized pricing, easy payment options, and educational materials help customers understand the project. Some reviews mention help with permits, insurance questions, and coordinating with other providers (e.g., solar).
- Professional, attentive crews: On-site teams typically consist of about five roofers who start early, work diligently, and maintain daily cleanup and site cleanliness. Several reviews highlight careful handling of the home and surrounding property.
- Thorough workmanship and durability: Projects often involve full demolition to plywood, identification and repair of dry rot or related issues, and a focus on doing the job right rather than rushing. Customers express confidence about long-term roof performance and durability (claims of up to 50-year maintenance guidance in one walkthrough).
- Start-to-finish coordination: ARS manages city inspections and provides walkthroughs with leadership (including the CEO) to discuss maintenance and longevity. Some reviews note strong responsiveness and ongoing communication from Letitia, Bret, Leticia, and other team members.
- Community and philanthropy: A portion of payments is described as supporting the LIME Foundation, providing an added sense of social impact to the project.
- Positive outcomes across types of jobs: Home reroofs, full house-and-garage projects, and even commercial roofing jobs are cited with favorable results. Real estate clients and commercial clients report smooth processes, timely completions, and helpful coordination with contractors or vendors.
- Timelines and logistics: Most projects are described as completed efficiently, though a few reviews acknowledge scheduling delays due to weather. When completed, customers note high-quality results and minimal disruption.
- Strong recommendations: Many buyers explicitly recommend ARS for roofing and gutters, citing professionalism, integrity, and reliable workmanship. Several reviews mention referrals or ongoing partnerships for maintenance or future projects.

Potential customers may find ARS appealing for its perceived emphasis on thorough inspections, transparent and customized pricing, detailed project management, effective communication, and a community-focused approach, with both residential and commercial projects highlighted.

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Additional Information

🏗️ Common Materials

No siding materials are mentioned; reviews focus on roofing components such as tiles, flashing, plywood, and gutters.

Quality Rating

Excellent

⏱️ Response Time

Immediate to a few hours for inquiries; scheduling described as prompt and reliable.

📝 Common Complaints

Scheduling delays due to weather; occasional minor scheduling inconveniences.

🛡️ Warranties Offered

Warranty coverage is mentioned; described as long-term and reassuring.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is customized per home and described as fair and transparent; overall good value for money.

🔧 Maintenance Tips

Company provides maintenance guidance to extend roof life (e.g., walkthroughs with tips to maintain the roof for many years).

Location

Other Siding Repair Services in Santa Rosa