Pisgah Roofing and Restoration Tri-Cities TN
4704 N Roan St #4, Johnson City, TN 37615, USA
- Overall, customer experiences with Weather Tamer range from highly positive to critical, with several reviewers highlighting practical strengths and a number citing concrete concerns.
Positive and practical takeaways
- Friendly, professional staff and family-owned impression; multiple reviewers noted courteous, dependable service.
- Pricing described as fair and competitive; some customers reported quotes that matched final costs and favorable value for the workmanship.
- Timeliness and job completion: several jobs started quickly (sometimes ahead of contract timeframes) and finished efficiently; some reviews praised thorough cleanup.
- Quality outcomes on specific projects: multiple reports of good results on roofs, siding, windows, and doors; improvements to overall home appearance and function; some customers would reuse Weather Tamer for future projects.
Mixed or negative experiences and practical cautions
- Material and installation concerns: at least one detailed review described using undersized OSB (7/16) instead of 5/8, missing or poorly installed baffles, ridge vent issues, unpainted fascia, damaged gutters, and questions about rot repairs and insulation claims; a number of these points reflect a desire for better adherence to contract specs and documentation (photos were requested but not provided in that case).
- Documentation and transparency gaps: some customers reported not receiving progress photos or written details of agreed-upon changes, and felt they needed to be present to verify work.
- Warranty and aftercare disputes: several reviews described trouble with warranty claims, particularly around gutter cleaning and what the warranty covered, with some customers feeling they were told issues were their responsibility.
- Communication and responsiveness: some potential customers experienced delays in getting quotes for siding/windows or no return calls after measurements were taken, leading to concerns about responsiveness.
- Varied long-term quality: while many praised results and longevity, others described concerns about product quality or consistency, including a negative remark labeling the product as weak in at least one instance.
- Historical and status notes: some reviews reference the company’s closure or past recovery efforts after severe weather, while others recall consistently positive experiences from earlier years.
Practical takeaways for potential customers
- Document and confirm all specifications in writing (materials, thicknesses, ventilation details, painting, and other finish work) and request progress photos.
- Clarify warranty terms explicitly, including what is covered for gutters, ventilation components, and aftercare, and what constitutes proper maintenance.
- Set expectations for communication timelines and follow up if quotes or measurements take longer than expected.
- If particular concerns about ventilation, roofing components, or structural work arise, ask for references or third-party verifications and portable notes or drawings showing exact changes.
- Consider requesting a detailed project plan with milestones and a final inspection checklist to ensure alignment with contract terms.
Vinyl siding
Good
Typically 2–3 weeks to get on the schedule; projects often completed quickly once started.
Poor communication and failure to return calls or provide updates,Lack of price transparency or unexpected price increases,Concerns about workmanship and installation correctness (e.g., using wrong materials, missing components, incomplete ventilation),Warranty-related disputes or unclear coverage,Delays or scheduling difficulties
5-year warranty mentioned
Good
Pricing described as fair and competitive; generally good value, though some concerns about transparency or responsiveness in quotes
Regular maintenance such as annual pressure washing helps vinyl siding stay looking new.
4704 N Roan St #4, Johnson City, TN 37615, USA
421 Peachtree St, Johnson City, TN 37604, USA
3611 N Roan St, Johnson City, TN 37601, USA