Tycos Roofing and Siding

(4.9)
325 reviews
+1 302-478-9267

Tycos Roofing and Siding Reviews

- Overall, customer experiences are positive, with frequent praise for professionalism, quality results, and thorough cleanup after work. Many customers report that roofs and siding look like new after completion.

- Strengths often cited: quick response and assessment, effective handling of insurance claims (working with adjusters, explaining needs to clients), clear communication throughout the project, and careful work to avoid damage to property. Several reviews note progress updates and photos to illustrate issues and progress.

- Project management and communication: multiple project managers are mentioned by name (Sergio, Elijah, Mark, Josue, CJ Pace) who provided on-site supervision, daily or frequent updates, and explanations of work. Clayton Brown (Tycos Construction) is highlighted by some as delivering detailed, high-quality results on deck projects.

- Service scope: the reviews cover roofing installation/replacement, siding work, gutters, and related weather-damage repairs. Some comments differentiate between roof-only work and broader exterior work; a few reviews reference deck projects handled by Tycos Construction.

- Insurance coordination: several customers emphasize the company’s ability to work with their insurance companies and adjusters to move projects forward and secure approvals.

- Pricing and quotes: experiences vary. Many customers felt they received good value and competitive pricing, while at least one review criticized a quoted deck price as overpriced. A few reviews highlight that the team explains options and products in detail, which factors into pricing decisions.

- Potential caveats: one review notes Tycos focuses on replacement rather than repairs in certain cases; another mentions delays due to weather or supply issues. A few reviews emphasize the importance of obtaining clear licenses and insurance and understanding the scope of work upfront.

- Notable outcomes: customers frequently report high-quality finishes, reliable cleanup, and strong willingness of the team to address issues or follow up after work.

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Additional Information

🏗️ Common Materials

Not explicitly named in reviews; references to siding repairs without specifying materials.

Quality Rating

Excellent

⏱️ Response Time

Rapid response typical; several reviews note quick assessment and on-site work (e.g., within 90 minutes).

📝 Common Complaints

Pricing/quotes perception (some quotes felt high or unclear); occasional emphasis on getting fair value; few notes about delays due to weather or supply.

🛡️ Warranties Offered

15- to 20-year warranties mentioned; workmanship guarantees implied in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive about pricing and value; some instances of strong value or best-price claims, with at least one complaint about an overpriced estimate.

🔧 Maintenance Tips

No maintenance or repair tips mentioned.

Location

Other Siding Repair Services in Wilmington