TopLevel Construction - Home Remodeling

- Range of services and projects: Reviews cover kitchen and bathroom remodels, ceiling renovations, door installations, vanity work, hardware upgrades, and various handyman tasks. A few customers mention specific tasks like countertop work, IKEA- or custom-install implications, and electrical/ceiling fan work.

- Timeliness and schedule: Several clients report on-time arrivals and timely completion (including projects finished ahead of schedule). A number of reviews also note delays or scheduling challenges, with some customers feeling appointments weren’t consistently honored or communication was slow.

- Quality and workmanship: Many customers praise high-quality work, attention to detail, and results that meet or exceed expectations (e.g., precise countertop cuts around irregular surfaces, well-built cabinets, visually appealing kitchens and bathrooms). Several reviewers highlight problem-solving ability and durable, long-lasting results.

- Project leadership and team: Multiple comments highlight skilled leadership from specific team members (Igor and Vitali as project leads, Ivan as a capable foreman/PM, Oleh as PM, and various handymen such as Misha, Mishanja, Vic, Myka). Positive notes emphasize professionalism, reliability, and going above and beyond on certain installations or design challenges.

- Pricing, quotes, and change orders: Free estimates and design work are commonly mentioned. Some reviewers report competitive pricing or value, while others express concerns about change orders and extra charges not clearly anticipated in the initial contract. Recommendations frequently stress finalizing materials and scope in writing to control costs and avoid unexpected fees.

- Communication and responsiveness: Feedback is mixed. Several customers describe excellent communication and transparent updates, while others report difficulty getting responses, persistent scheduling changes, or being "ghosted" after initial consultations.

- Materials and procurement: Some reviews note material sourcing and related costs, including guidance on what is feasible within budget and what may require higher upcharges. A few reviewers caution that upscale or custom material choices may increase costs and that contracts should specify materials clearly.

- Customer cautions and recommendations: Prospective clients are advised to secure a detailed, written contract that clearly defines scope, materials, and change-order processes; finalize material selections upfront; verify who will be the single point of contact; ensure post-construction cleanup is included; and be aware of potential additional charges for changes or non-included features.

- Overall sentiment: The experiences are largely positive regarding workmanship and professionalism, with multiple strong endorsements. However, some experiences raise concerns about communication, scheduling reliability, and cost control through change orders.