FBC Roofing

Summary of customer experiences (neutral, factual):

- Mixed overall impressions. Several reviews praise high-quality workmanship and professional service, while others report poor communication.
- Positive experiences emphasize: professional, attentive staff (notably Mike and Ivana); easy project coordination; durable, watertight roofing outcomes (shingle, flat, and metal roofs) and quality gutter work; attention to detail; referrals and repeat business.
- Specific benefits highlighted: assistance with insurance claims, coordination when solar panels needed removal/reinstallation, and a family-owned business image with long-term relationships (mention of Dave in ongoing work history).
- Noted drawbacks include: quotes not received or delayed (some people waited beyond 24 hours or never received a final quote); attempts to contact management or representatives (voicemails and website messages) sometimes went unreturned; at least one case described as “ghosting.”
- Practical takeaways for potential customers: verify quote timing up front (expected within 24 hours in some cases), confirm responsiveness and communication expectations, and inquire about coordination capabilities (e.g., solar panel work) and help with insurance claims.