The Way Construction

Customer feedback for The Way Construction/The Way Roofing is consistently positive and centers on roofing-related exterior work. Practical takeaways for potential customers include:

- Timeliness and availability: prompt responses to issues, with some crews visiting quickly after storms; several notes of efficient, one-day project completions.
- Communication and pricing: clear, responsive communication; fast estimates; generally described as fair or reasonable pricing, with some customers negotiating a favorable rate.
- Work quality and thoroughness: thorough, professional workmanship; crew members verify structural integrity before work and address problems from previous installations; multiple reports of complete, high-quality repairs and reliable follow-up.
- Aftercare and reliability: quick follow-up visits to confirm satisfaction; proactive handling of leaks and storm-related problems; customers feel they can count on the company for ongoing roof issues.
- Site conduct and professionalism: careful handling of property during work; notes of no smoking on site and respectful, unobtrusive crews.
- Staff and service: specific praise for team members such as Thomas, Quentin/Quinton, and Austin for knowledge, punctuality, and responsiveness.
- Outcomes and referrals: high likelihood of recommending the company to others based on trust, quality of work, and peace of mind gained from the service.