Sharp Solutions Home Improvement

(4.9)
102 reviews
+1 812-549-4046

Sharp Solutions Home Improvement Reviews

Experiences with Sharp Solutions (Sharp Solutions Home Improvement) are mixed but tend toward positive, with several customers praising prompt responsiveness, professional communication, and efficient, tidy workmanship. A common pattern in the favorable reviews is roofing work completed quickly (often in one day or a little over), careful site cleanup, and good value. Many clients also note strong customer service from the sales team and support staff, help coordinating with insurance adjusters, and options such as financing and warranties (including a lifetime warranty mentioned for some shingles). Several reviewers specifically highlight that crews were courteous, professional, and mindful of landscaping, with some calling out individuals by name for exemplary service. In several cases, customers report successful completion of not only roofing but related work (decks, gutters, gutter guards) and plans to pursue additional projects (e.g., siding, soffit) with the company. The service area referenced includes the tri‑state region, notably Southern Illinois and Indiana.

There is at least one negative experience noted. A customer described issues with a roof and gutter project, including a mismatch between promised and actual roof specs, valleys installed incorrectly, poorly installed gutters, and a years‑long unresolved dispute with an owner. This reviewer felt the sales representative was professional but the owner was unprofessional and would not recommend the company, citing dissatisfaction with communication and outcomes.

Practical considerations for potential customers:
- Services offered: roof replacement; gutters and gutter guards; potential siding and soffit in the near term.
- Project speed: many roofs completed in one day or about 1.5 days; decking and shingle work can be done quickly; gutters installed in a few hours (approx. 2.5 hours in one report).
- Cleanup: multiple reviews mention thorough post‑job cleanup with minimal debris left behind.
- Quality and warranty: recurring emphasis on quality workmanship; some shingles come with a lifetime warranty.
- Value and financing: several customers report good value; assistance with financing and insurance processes is noted.
- Scheduling and communication: frequent praise for responsiveness and coordination; some customers mention specific staff who provided strong service.
- Location: serves the tri‑state area, with referrals to Southern Illinois and Indiana.

Potential customers may want to confirm detailed specifications in writing, clarify warranties and what they cover, and discuss expectations for project scope and cleanup to align on outcomes before work begins.

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Additional Information

🏗️ Common Materials

Asphalt roof shingles, gutters, and gutter guards

Quality Rating

Excellent

⏱️ Response Time

Typically within hours or the same day; several reviews note next-day or 1-hour responses and prompt on-site work

📝 Common Complaints

Poor communication and unprofessional behavior from some staff/owners; issues with gutter installation and misalignment; not following requested roof specifications

🛡️ Warranties Offered

Lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value and fair pricing; customers frequently note good value for money and helpful handling of insurance-related aspects

🔧 Maintenance Tips

No maintenance tips mentioned

Location

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