Chapman Construction

- Overall sentiment: Largely positive, with frequent praise for responsiveness, professional service, and fair pricing. Many customers say they would use again and would refer the company to others.

- Responsiveness and scheduling: Quick responses to inquiries (often within hours or minutes), same-day or next-day estimates, and prompt scheduling for repairs or installations. Crews sometimes arrive early after storms or urgent requests.

- Diagnostic accuracy and problem resolution: Promptly identified issues (gutters and downspouts, roof leaks, chimney leaks, ridge cap issues) and provided fast, effective on-site fixes. Several customers noted resolution of specific problems like basement flooding or attic issues.

- Work quality and outcomes: High-quality workmanship with durable results; improvements noted in home condition and appearance (e.g., no more leaks, improved roof/venting, new-looking renovations). Cleanliness of the work area is frequently mentioned as good.

- Professionalism and communication: Staff described as courteous, on-time, professional, and easy to work with. Clear communication from estimate through completion is a common highlight.

- Pricing and value: Generally viewed as fair and reasonable, with some customers noting they were able to secure competitive pricing after comparing estimates.

- Scope of work: Reported work includes roofing installation and repair, gutters and downspouts, soffit vent replacement, ridge cap issues, chimney leaks, and broader home renovation projects (including new home construction and barn gutters).

- Minor drawbacks: One customer noted nails left in a driveway after a job; otherwise, site cleanup and professionalism are repeatedly praised.

- Notable anecdotes: Quick response to weather-related damage (tornado aftermath) and several testimonials about long-term reliability and subsequent referrals.