The Siding Store, Inc.

- Services provided: The Siding Store handles a range of exterior remodeling projects including siding, windows, doors, roofing, decks (maintenance-free), gutters, storm doors, trim, and even sunrooms. Several projects combined multiple elements (e.g., windows plus siding, or a full home siding replacement with new shutters and gutters).

- Quality of work and materials: Customers consistently note high-quality workmanship and the use of quality materials (examples cited include Harvey windows, Mastic siding, and Azek decking). Work is described as precise, durable, and visually appealing.

- Project management and communication: The team, including owner involvement (Paul) and site foremen (e.g., Dale, Jim), is praised for keeping customers informed, answering questions, and ensuring the project runs smoothly. Clean-up and attention to detail are repeatedly highlighted as strengths.

- Timeliness and value: Projects are frequently completed on time or within the agreed schedule, and pricing is described as fair with good value. Several customers say they feel they got their money’s worth.

- Customer service and trust: Many customers report a strong, trustworthy experience, with staff going “above and beyond” and providing guidance to achieve the best outcome (e.g., advising on window replacement decisions to achieve uniform exterior appearance). Satisfaction is high, and multiple customers indicate they would, and do, recommend The Siding Store to others. Some customers express a desire to use them again for future projects and view them as “customers for life.”

- After-sales support and warranties: Positive mentions of responsive aftercare, including free repairs or timely follow-up on issues (e.g., a pivot pin repaired free of charge), signaling solid post-pro service.

- Notable caveat: at least one customer reported an initial estimate visit with no follow-up, indicating a potential area for improvement in initial responsiveness.