Top Siding Repair Services in Norwich

Reviews are predominantly positive. Customers report high-quality workmanship on roofing and siding, with several noting flawless roof shingle installation. Nelson and his team are described as professional, responsive, respectful, and easy to work with. Positive comments highlight attention to detail, proper paperwork, and clear client communication, contributing to the perception of reliable service and good value. Several customers recommend the company highly, including praise for work on both house and garage roofs. Nelson is frequently identified as the primary contact.

Summary of customer experiences with JS&R Roofing and Siding:

- Overall sentiment is predominantly positive, with many customers praising professionalism, efficiency, and satisfaction with the final roof and siding.
- Consultation and communication: On-site free quotes were common, with Jarod described as personable, patient, and transparent. Customers appreciated thorough explanations, responsiveness, and willingness to answer questions. Several reviewers noted help coordinating with insurance and documenting replacements.
- Scheduling and turnaround: Projects were often scheduled within days and completed quickly, with many reports of work being finished in a day. Crews were described as punctual and efficient, and cleanup was thorough.
- Work quality and process: Customers reported high-quality materials and meticulous installation for both roofs and vinyl siding. Observed benefits included improved curb appeal and structural repair outcomes. Installations frequently included extra services (e.g., gutters cleared, additional plywood) at reasonable or included costs.
- Pricing and value: Multiple quotes were obtained by several customers, and JS&R was frequently cited as offering the best price or strongest value without upselling. Costs were described as competitive and transparent.
- Customer service and trust: Many reviews highlighted trustworthiness, honesty, and a small, local, family-owned business approach. Jarod’s honesty and low-pressure selling approach were repeatedly cited as differentiators.
- Local applicability and service scope: The company is viewed as a capable local option for roofing and siding, including assistance with insurance-related tasks and potential insurance discounts. A minority viewpoint suggested JS&R may not prioritize very small jobs.
- Notable outcomes: Customers often noted a transformed appearance of their homes and long-term peace of mind after completing the projects.

- Overall, experiences with United Home Experts were consistently positive, emphasizing professionalism, friendly service, and solid workmanship.
- Projects ranged from roof replacement, siding replacement, windows, and whole-house painting to light construction; several testimonials noted the home looked brand new or transformation was stunning.
- Key strengths across experiences included:
- Professional, courteous teams who were careful with property and kept job sites neat.
- Strong, proactive communication and accessible project managers; prompt responses and regular updates.
- Thorough prep work (power washing, scraping) and attention to detail during painting and finishing.
- Effective handling of permits and HOA approvals for window replacements.
- No high-pressure sales approach; transparent guidance on needs and pricing.
- Efficient scheduling with on-time or early starts and smooth project flow.
- Notable staff frequently praised: Brandon P., Scott (foreman/project manager), Lucas, Daniel, Michael, Vladimir, Hugo, Fabrizio.
- Customer-centric processes included keeping blinds when possible to save costs, ensuring debris cleanup, and follow-up checks to confirm satisfaction.
- Overall sentiment: customers would hire United Home Experts again and often recommended them for future projects.

Christopher Home Improvement (Raul and team) is praised across reviews for roofing, siding, and gutter work, with prompt communication, professional crews, thorough clean-up, and minimal disruption (often completing projects in a day). Reviewers report fair, transparent pricing with no hidden fees, and high-quality materials and workmanship; many notes emphasize no sales pressure and reliable, responsive service. Some reviews mention additional services like gutter guards, drone imagery for quotes, and attention to insulation considerations under siding.

roofing_contractor, general_contractor, point_of_interest, establishment

Reviews reference Scapenski Roofing / Scepanski Roofing as a roofing contractor with some siding-related work. Overall sentiment is positive, praising professionalism, punctuality, and reasonable pricing. In at least one review, the team responded quickly after storm damage, arriving on site within a week and the property looking great afterward. The reviews do not specify siding materials, warranties, or provide maintenance tips.

- Services provided: The Siding Store handles a range of exterior remodeling projects including siding, windows, doors, roofing, decks (maintenance-free), gutters, storm doors, trim, and even sunrooms. Several projects combined multiple elements (e.g., windows plus siding, or a full home siding replacement with new shutters and gutters).

- Quality of work and materials: Customers consistently note high-quality workmanship and the use of quality materials (examples cited include Harvey windows, Mastic siding, and Azek decking). Work is described as precise, durable, and visually appealing.

- Project management and communication: The team, including owner involvement (Paul) and site foremen (e.g., Dale, Jim), is praised for keeping customers informed, answering questions, and ensuring the project runs smoothly. Clean-up and attention to detail are repeatedly highlighted as strengths.

- Timeliness and value: Projects are frequently completed on time or within the agreed schedule, and pricing is described as fair with good value. Several customers say they feel they got their money’s worth.

- Customer service and trust: Many customers report a strong, trustworthy experience, with staff going “above and beyond” and providing guidance to achieve the best outcome (e.g., advising on window replacement decisions to achieve uniform exterior appearance). Satisfaction is high, and multiple customers indicate they would, and do, recommend The Siding Store to others. Some customers express a desire to use them again for future projects and view them as “customers for life.”

- After-sales support and warranties: Positive mentions of responsive aftercare, including free repairs or timely follow-up on issues (e.g., a pivot pin repaired free of charge), signaling solid post-pro service.

- Notable caveat: at least one customer reported an initial estimate visit with no follow-up, indicating a potential area for improvement in initial responsiveness.

- Negative experience: One reviewer said they paid upfront and left with only one part remaining; the contractor promised to come in one day but returned after five days and never showed up, leaving the drip edge incomplete. The reviewer and their fiancée planned to finish it themselves and cautioned that the business is not finishing jobs, advising buyers to beware.

- Positive experience: Another reviewer was very satisfied with the quality of the workmanship and described the contractor as responsive, noting they can be contacted anytime.

- Positive experience (personal recommendation): A third reviewer, presenting as a family member, described the contractor as hardworking, outgoing, on time, easy to talk to, and reliable, claiming he is “the real deal.”

Overall, experiences range from high-quality work and good communication to delays and unfinished projects. Potential customers should clearly define scope and schedule, and consider setting payment milestones and verification of completion before work commences.

According to the customer, John has completed work for their family and is currently finishing an attic space addition. They describe him as punctual, attentive, understanding, and professional, and note that he presents options that fit their needs and budget.

Neutral summary:

Many customers report professional, friendly crews and high-quality roof replacement with on-time completion and thorough site cleanup, along with transparent, easy-to-understand pricing. The company has also performed siding replacement and gutter installation, with at least one reviewer noting a one-day roof job and another praising free repairs for sagging gutters. Several clients describe a stress-free, straightforward process and would recommend Sullivan Contracting. However, there is at least one project with ongoing post-work issues, including leaks in gutters and porch roof paint, and repeated attempts to contact the company for follow-up that were not fulfilled, indicating variability in post-project communication. Overall, core workmanship and professionalism are commonly cited, while post-project follow-through varies.