JS and R Roofing Company | Roofer | Siding | Gutters Contractor

(4.8)
49 reviews
+1 860-822-1204

JS and R Roofing Company | Roofer | Siding | Gutters Contractor Reviews

Summary of customer experiences with JS&R Roofing and Siding:

- Overall sentiment is predominantly positive, with many customers praising professionalism, efficiency, and satisfaction with the final roof and siding.
- Consultation and communication: On-site free quotes were common, with Jarod described as personable, patient, and transparent. Customers appreciated thorough explanations, responsiveness, and willingness to answer questions. Several reviewers noted help coordinating with insurance and documenting replacements.
- Scheduling and turnaround: Projects were often scheduled within days and completed quickly, with many reports of work being finished in a day. Crews were described as punctual and efficient, and cleanup was thorough.
- Work quality and process: Customers reported high-quality materials and meticulous installation for both roofs and vinyl siding. Observed benefits included improved curb appeal and structural repair outcomes. Installations frequently included extra services (e.g., gutters cleared, additional plywood) at reasonable or included costs.
- Pricing and value: Multiple quotes were obtained by several customers, and JS&R was frequently cited as offering the best price or strongest value without upselling. Costs were described as competitive and transparent.
- Customer service and trust: Many reviews highlighted trustworthiness, honesty, and a small, local, family-owned business approach. Jarod’s honesty and low-pressure selling approach were repeatedly cited as differentiators.
- Local applicability and service scope: The company is viewed as a capable local option for roofing and siding, including assistance with insurance-related tasks and potential insurance discounts. A minority viewpoint suggested JS&R may not prioritize very small jobs.
- Notable outcomes: Customers often noted a transformed appearance of their homes and long-term peace of mind after completing the projects.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Typically within 1-3 days for a quote; scheduling and start often within a week

📝 Common Complaints

Few to no complaints; one reviewer notes concern about prioritizing larger jobs over smaller ones

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very positive; pricing described as competitive, reasonable, and providing good value for money

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Norwich