The Siding Guys

- Overall impression: Customer experiences are mixed. Some customers praised workmanship, pricing, and communication, while others reported concerns about pricing, supervision, and post-job follow-up.

- Pricing and quotes: Several customers noted competitive or low pricing relative to other quotes. At least one customer claimed they were $5,500 higher than another quote and suggested extra materials were purchased and removed after completion, advising caution with contracts and what is included.

- Scheduling and timing: One project started on the promised date and progressed about 10 hours per day, even through storms and cold, completing on time. Other notes mention quick turnarounds (as short as a few days) and timely execution.

- On-site supervision and communication: Some reviews indicate the owner or supervisor (e.g., Robert) did not stay onsite and communications occurred via text or phone calls, sometimes without reviewing the contract. Other reviews highlight clear, proactive communication and responsiveness.

- Cleanup and site condition: Several customers report minimal mess and thorough cleanup during the job, with at least one reviewer noting specific crew member effort in cleaning while work progressed.

- Quality of workmanship and materials: Positive feedback consistently mentions high-quality materials and meticulous workmanship, including precise cuts, well-mitered window/door trim, and seamless blending with existing siding. There are mentions of patching and matching siding on complex projects (e.g., bay windows, wind-damaged areas) with favorable results.

- Modifications and pricing of changes: Some projects required plywood replacement or other adjustments beyond the original scope, with additional work priced lower than expected in at least one case.

- Staff and customer service experiences: Several reviews name specific workers (e.g., Dominick, Isaac, Dave, Eric) who were praised for skill and professionalism; others describe the office staff as knowledgeable and helpful. A few reviews report negative experiences, such as never returning a call or failing to follow up after completion.

- Services described: Primarily siding replacement, with related work including window trimming, roof work, and deck/lighting considerations in some reviews. Some customers note successful matching of materials to the existing house and cosmetic improvements that neighbors noticed.

- Issues encountered: Reported problems include damage to a backyard security camera and temporary alteration to an electrical outlet that may require an electrician to drill a new hole, as well as a lack of post-completion follow-up.

- Neighborhood and resale impact: Some customers note positive neighbor feedback about the house’s appearance after project completion.

Practical takeaways for potential customers:
- Get a detailed, written contract outlining scope, inclusions/exclusions, and material quantities to avoid surprise charges or changes.
- Confirm who will supervise the project on-site and how communication will be handled during the job.
- Discuss post-completion follow-up to ensure satisfaction and address any issues promptly.
- Verify how incidental damages (e.g., to fixtures or electronics) will be handled and whether any extra work will require permits or additional pricing.
- Ask for references or to speak with customers who had similar projects (e.g., bay window patches, wind-damaged repairs) to evaluate workmanship and outcomes.