The Roofing Friend, Inc.

Feedback on this contractor is mixed, with some customers reporting high-quality, professional results and others describing significant workmanship and communication problems.

Positive experiences (practical details):
- Prompt response and clear communication; some had quick quotes and timely site visits.
- Thorough assessments (including drone surveys) and detailed explanations of root causes.
- On-time project start and completion, organized crews, and clean, well-managed job sites.
- Ability to handle complex, custom work (e.g., dormers, color-matching gutters, rubber waterproofing for extensions, chimney work) and to accommodate special requests.
- Reasonable pricing and strong customer service; multiple reviewers would hire again or highly recommend.

Negative experiences (practical details):
- Property damage reported, including dented panels, scratched surfaces, and damaged beams; some gutters and downspouts leaked after work.
- Repairs described as inadequate or incomplete, with ongoing leaks after service.
- One customer stated they paid in full and still pursued legal action for satisfaction; another explicitly advised not to use the company.
- Several reviews mention branding/name inconsistencies (The Roofing Friend, The Roofing Friends, Rooffriend, Friendly Roofing), which could indicate inconsistent branding or multiple crews.

Overall takeaway:
- Prospective customers should seek detailed written scope and warranty terms, request before-and-after documentation, verify the exact company name and contact information, and obtain multiple references to assess consistency across projects.