The Right Way Home Improvement LLC

The Right Way, led by Miguel, appears to handle exterior painting, historic restoration, and a broad range of remodeling tasks. Notable capabilities include color matching for historic trim, recreating rotted siding (about 200 boards), and working on very large, old homes (over 5,000 sq ft; around 174 years old) with significant prep work and access challenges (up to 40 ft ladders). Projects cited span exterior painting, flooring, windows, drywall/plaster repair, millwork, roofing and gutter work, and interior painting, with some jobs completed on tight deadlines (e.g., for an Airbnb) and others described as well-executed workmanship.

Positive outcomes highlighted:
- Exterior paint on a historic home that met or exceeded expectations; good prep and attention to detail.
- Attentive, detail-oriented work with fair pricing on multiple major projects.
- Recreating matching boards and overall restoration on an old building; professional handling of tall exterior access.
- Quality drywall/plaster repair and interior painting; courteous and prompt service; sliding door installation handled well.
- Repeated use by clients, including remodeling and sell-and-fix projects, with a sense of reliability and competence.

Noted concerns and mixed experiences:
- Warranty/after-service issues: one customer reported water intrusions after skylot installation and no response despite warranty; customer pursuing BBB.
- Cost and estimates: at least two experiences described estimates as lower than final costs, with subsequent higher charges or surprises.
- Post-project follow-up and completeness: one case mentioned missing items (e.g., key not given for garage, downspout ends not installed, garage door opener light not working, old shingles inside garage) and gutters coming loose six months later; another mention of gaps by a door and unfinished details.
- Communication: some feedback cited prompt, professional communication; others indicated delayed responses or incomplete follow-through.

Overall impression:
- Clients describe the firm as capable, professional, and willing to take on complex, historic projects with a wide range of services. The work is often praised for quality, detail, and the ability to match old and new materials. Potential customers should be mindful of possible discrepancies between initial estimates and final costs, and may want to confirm warranty coverage and post-project follow-up expectations.