Ultimate Home Concepts, Inc.

- Services performed across reviews include siding (residing), window installations (single and multiple), patio doors and screen doors, glass block basement windows, and kitchen window additions. Several projects involved replacing or repairing multiple items at once (e.g., 7 windows and 2 doors in one job).

- Overall sentiment: largely positive, with multiple customers praising professionalism, quick response, high-quality workmanship, and thorough, clean installations. A number of customers indicate they would hire again and would recommend the company.

- Work quality and process: crews are described as professional, meticulous, and capable of handling challenging jobs (including older homes). Clean-up is frequently noted as excellent, and some customers report very favorable outcomes (e.g., doors gliding/locking properly, new siding looking like a new house).

- Staff and communication: several reviews call out specific staff (Joe, Jay, Mike, Clay) for responsiveness, cooperation, and going above and beyond. Positive experiences emphasize timely communication and reliable service.

- Scheduling and reliability: most reviews imply timely or prompt service, but there are noted exceptions, including a review highlighting a final-minute cancellation due to being “too busy,” and another where a customer did not receive timely follow-up after reporting a non-working window part.

- Pricing and expectations: some reviews report pricing in line with expectations with no surprises and good value, while others imply misquoting in a negative experience.

- Negative experiences to consider: one review mentions a worst-case scenario with extensive wait, misquote, poor quality, no follow-up, and damage to doors/frames and walls; another notes unreliable follow-up on a part order. A couple of reviews mention poor follow-through on new business due to being too busy.

- Practical takeaways for potential customers: this contractor has a track record of solid workmanship and clean installations on siding, windows, and doors, with generally strong customer service and reliability. Potential customers should confirm current lead times and follow-up expectations for part orders, and consider scheduling well in advance to avoid cancellations.