The Original Roofing Company

- Overall, reviews are mixed. Some customers praise courteous reception, helpful staff, and long-standing professionalism in commercial projects; others report delays, miscommunication, and quality concerns.

- Scheduling and communication:
- Repeated delays and promises of “tomorrow” without resolution.
- Canceled appointments or no-shows (e.g., one case where an inspection was attempted but no estimate followed).
- Inconsistent information about estimates (reports that estimates are only written on certain days and that follow-up was not conducted).

- Work quality and results:
- Several accounts of ongoing leaks or recurring issues after repairs, with multiple repair attempts.
- Some positive notes on completed work (e.g., standing seam roof projects) but others indicate that fixes were temporary or ineffective.

- Professionalism and interaction:
- Positive mentions of Toni (GM) and cordial reception in certain instances.
- Other accounts describe rude staff or unprofessional behavior.
- One controversial note alleging aggressive collection practices (lien threat) after work was performed.

- Practical considerations for potential customers:
- Be aware of potential delays in completing projects and in obtaining written estimates.
- Expect possible communication gaps and follow-ups to confirm schedules and pricing.
- Consider seeking multiple quotes or referencing recent project timelines and guarantees, given reports of recurring issues after repairs in some cases.