Next Level Exteriors
620 Mill Hollow Rd, Las Vegas, NV 89107, USA
Desert Valley Roofing is consistently described as punctual, professional, and responsive, with strong emphasis on clear communication and honesty throughout the process.
- Scheduling and responsiveness: multiple reviewers note on-time arrivals, quick responses to calls or emails, and willingness to adjust scheduling to accelerate service.
- Communication and transparency: customers appreciate thorough explanations, progress updates, and the use of photos to show problem areas and completed work; some quotes include ranges to help budgeting.
- Estimation and pricing: reviewers often compare multiple bids and report that Desert Valley Roofing offered fair pricing, sometimes the best quote; several note that the company provides transparent options (e.g., whether wood replacement is needed) and avoids surprises.
- Work quality and efficiency: crews are described as fast, careful, and tidy, with examples of work completed in a couple of hours or finished promptly; tile-roof projects covering underlayment, flashing, edging, and valleys are specifically mentioned.
- Coordination and aftercare: several reviews highlight coordination with other trades (AC disconnects, solar re-installations) and quick resolution of issues found after installation; the company is praised for disposing of unused materials and minimizing disruption to daily life.
- Trust and professionalism: reviewers repeatedly call out honesty and reliability, including instances where they were advised against unnecessary repairs or informed of more cost-effective options; there are strong endorsements and recommendations to friends and clients.
- Value and outcomes: while not always the cheapest option, many customers feel they received good value and high-quality results, with durable roofs that meet or exceed expectations.
- Notable strengths highlighted: consistent contact persons (notably Ashley and Ari), prompt estimate delivery, photo documentation, thorough explanation of processes, and post-project follow-up.
Overall, potential customers are likely to encounter a responsive, transparent roofing contractor with a focus on quality workmanship, careful project management, and supportive customer service.
Tile roof,Underlayment,Flashing,Plywood
Excellent
Typically very fast with next-day estimates or appointments; on-time arrivals and prompt communication
Pricing is not the cheapest option, though often described as fair or competitive; occasional schedule changes but overall positive experiences
No explicit warranties or guarantees mentioned in the reviews
Excellent
Pricing described as fair and competitive; not the cheapest option but good value; overall positive sentiment about cost relative to competitors
No maintenance tips mentioned
620 Mill Hollow Rd, Las Vegas, NV 89107, USA
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