T&G Enterprise, LLC - Roofing, Siding, Gutters

Overall, customers report a mix of positive experiences and notable concerns with T&G Enterprise LLC, particularly tied to exterior work such as roofs, gutters, windows, sliding doors, and siding.

Positive/consistent themes
- Professionalism, responsiveness, and customer-focused service are frequently cited. Several reviewers note clear explanations of problems and solutions, and flexible scheduling to accommodate busy lives.
- Competitive pricing and perceived good value. Several customers describe prices as reasonable or among the best they found.
- Quality workmanship on certain projects. Windows replacement (nine original house windows) described as professional and timely; roofing work praised for look and materials; gutter-related work and a new sliding glass door are cited as well-executed.
- Personal interaction and communication. Tom and staff are repeatedly mentioned as helpful, communicative, and available for questions; final walkthroughs are cited as part of a thorough process.
- Some projects are completed with little disruption and good cleanup, with references to respectful crews and clean results.

Significant concerns and negative experiences (notably siding)
- A siding installation project is described as a nightmare by one customer: siding began to fall off, and installation caused property damage (e.g., a broken cable box and exposed electrical) with alleged insufficient follow-through to rectify issues.
- Issues with discounts and payments: a veteran discount was not honored initially, with a later admission and partial compensation; concerns that discounts did not fully address damages or potential future problems.
- Communication and responsiveness problems: multiple references to delays, scheduling communication errors, and limited follow-up after issues arose; one customer felt the contractor did not respond promptly to post-install concerns.
- Cleanup and site cleanliness problems: reports of nails inside the house, leftover debris and scraps outside, and insufficient post-install cleanup (e.g., items removed during install not replaced afterward).
- A request for clearer expectations and processes: dissatisfaction centered on timeliness, the handling of delays or repairs, and the overall impact on family safety, given potential future damage.

Other notes
- Individual experiences vary by project type; roof, gutter, and door installations are described with generally favorable outcomes, while the siding experience contains the most critical feedback.
- Some reviews emphasize the importance of documented scope, warranties, and clear communication to avoid disputes or dissatisfaction.

Potential customers may want to verify the scope of work, warranty terms, written estimates, discount eligibility, and a detailed cleanup plan, and consider requesting a final walkthrough to ensure all issues are addressed before project completion.