Sunrise Exterior Coatings

Customer experiences with this siding repair business are mixed, with the majority describing long delays, quality problems, and poor communication. A positive note exists: one reviewer praised a representative named Scott for being helpful and knowledgeable.

Key practical takeaways for potential customers:
- Timelines and completion: Reports of multi-month timelines (6 months or longer to complete, 5 months for smaller jobs), with several projects left unfinished or needing follow-up work. Extensions for construction loans were sometimes required, and in at least one case scaffolding was left on site for an extended period.
- Quality and workmanship: Recurrent concerns about workmanship (Hardie board installation issues, boards bowing, nails not securing properly), paint problems (peeling after a short period; paint loaded onto decorative beams), damaged electrical wiring (wires cut), and other finish issues (soffit/fascia quality, misaligned or level light fixtures, uneven stone work around garage lights). Some projects required rework on decks and bird boxes.
- Communication and accountability: Multiple accounts of unresponsiveness to calls and emails, missed promises, and deadlines that were not kept. In some reviews, owners could not reach the contractor or left messages that went unanswered.
- Costs: At least one review notes the final bid exceeded the original quote.
- Customer impact: Delays affected construction timelines and loan closings; some customers felt the work prevented them from completing their houses and, in at least one case, felt held hostage by the company.
- Warnings: Several reviews advise caution or avoiding the company, with mentions of inconsistent communication and scheduling issues. Some references connect the business with Sunrise Exteriors and Ivory Homes, suggesting potential project delays when working with those entities.

Overall, potential customers should verify current references, expect detailed written timelines and cost estimates, and confirm a clear plan for communication and completion before starting work.