Diamond D Contractors

(4.5)
34 reviews
+1 801-392-1920

Diamond D Contractors Reviews

- Experiences are mixed: some customers report satisfactory workmanship and friendly staff, while others describe persistent delays and poor communication.

- Scheduling and communication issues are common: promises to start or finish “next week” are frequently not met; responses to texts and phone inquiries can be slow or unhelpful; some staff are described as not knowing answers and simply passing inquiries along.

- Payment terms and completion: at least one customer felt pressured to pay almost the full amount upfront for a nearly $37,000 job, and said the work remains unfinished a year later. Other buyers reported more positive timing on certain tasks (e.g., a drip edge order fulfilled quickly).

- Work quality concerns: paint reportedly bubbled when applied in rain, and some gaps between panels remained unfilled; final trim around a door was still pending in one case.

- Scope changes and project specifics: one customer noted the scope of work changed mid-project after discovering asbestos shingles, with no price change; downstream issues included difficulty getting a downspout reattached.

- Pricing and value perceptions: some customers feel pricing is high or even unfair for certain jobs (e.g., cedar fence work), with at least one review labeling the company as overpriced; others view the bids as reasonable in specific contexts.

- Positive notes: several reviews praise helpful, friendly staff and strong workmanship, with mentions of projects completed to satisfaction and stories of the company standing behind their work.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

asbestos shingles

Quality Rating

Good

⏱️ Response Time

Weeks to months; frequent delays and slow responses

📝 Common Complaints

Poor communication and slow responses,Projects delayed or not finished (over long time frames),Pressure to pay upfront before completion,Pricing concerns and perceptions of being overpriced or a 'rip-off',Inconsistent updates and missed schedules / scope changes without notice

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; some customers felt pricing was high or overpriced and there were perceptions of unfair charges, while others noted price stability after scope changes

🔧 Maintenance Tips

No maintenance tips mentioned

Location

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