Strong Ridge Construction, Llc

(4.7)
13 reviews
+1 757-233-0575

Strong Ridge Construction, Llc Reviews

Overview: The company provides exterior contracting services including siding repair/replacement, roofing, gutters, and related work, ranging from small repairs to full-home projects. Several customers noted quick scheduling, professional crews, thorough cleanup, and strong communication.

Key strengths noted
- Personnel and communication: Dwayne Callahan described as personable, efficient, and informative; on-site assessments with clear recommendations; kept customers updated with no-pressure communication.
- Service quality and outcomes: crews characterized as reliable, professional, and polite; projects completed efficiently; no leaks reported after repairs in some cases; thorough cleanup and haul-away; high-quality installations (e.g., copper on a front portico and side bay) and improved roof appearance.
- Range and value: capacity to handle a variety of exterior projects (vinyl siding repair, roof replacement, gutters, copper features, and prep for solar); several customers felt pricing was favorable versus other contractors and that repairs were completed promptly, sometimes saving money for sellers or real estate clients.
- Customer sentiment: multiple reviews say they would recommend the company and would use them again; praised for being shop-local and for professional, family-owned service.

Cautions and negative experience
- One review describes a damage incident linked to neighbor’s construction where Strong Ridge Roofers worked nearby, resulting in nails/shingles on the driveway and a tire damage; the reviewer reports ongoing disputes about responsibility between Strong Ridge, Premier Construction, and the neighbor, with multiple calls and no clear resolution or insurance outcome.

Practical takeaways for potential customers
- Expect broad exterior work scope, with emphasis on roofing, siding, and gutters, plus related features.
- Positive indicators: responsive, transparent communication; professional crews; clean job sites; reliability and timely completion; good cleanup; cost savings relative to some competitors in certain siding repairs.
- Due diligence: verify insurance coverage and responsibility for damages in neighbor-related projects; request written agreements, scope of work, timelines, and cleanup commitments; consider confirming coordination and on-site supervision when multiple contractors or neighbors are involved.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Not clearly stated; mentions completing within 10 days

📝 Common Complaints

Damage resolution/insurance disputes and poor communication; noise and debris during work

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing with good value for money; cheaper than other contractors

🔧 Maintenance Tips

Not discussed

Location

Other Siding Repair Services in Norfolk