Atlantic Craftsman LLC

- Services provided: Roofing, vinyl siding installation/repair, and gutters; projects cited include full roof replacements on two homes, siding work, and sheds.

- Work quality: Consistently described as high-quality with attention to detail; positive notes on thorough clean-up after completion; several reviewers say work was top-notch and reliable.

- Customer service and interactions: Mixed experiences. Many reviews praise friendly, professional service and responsive office staff (Alyssa specifically mentioned as helpful). Some reviews commend quick estimates and clear explanations.

- Pricing: Described as fair and honest by several customers.

- Community focus: Multiple reviews highlight the company’s community involvement and caregiver reputation (supporting teachers and local initiatives; “heart of gold”; family-focused).

- Negative experiences and concerns: Some customers report significant communication issues (unreturned calls, messages not relayed to team) and long delays (one review cites a 3-month timeline for storm-damage roof repair). Occasional remarks about rude or unprofessional behavior.

- Overall impressions: Generally positive regarding workmanship and reliability, with strong endorsements for roofing and siding work; however, experiences with communication and project timelines are inconsistent, leading to a mixed overall rating.

- Practical takeaways for potential customers: Seek a clear written timeline and communication plan; verify after-service follow-up expectations; request references for similar projects; confirm that both roofing and siding can be handled together if needed.