Foster & Foster
240 Cornell Dr, High Point, NC 27260, USA
- Overall pattern: Most customers report prompt responses, professional crews, thorough roof inspections or replacements after hail damage, and helpful coordination with insurance; several note clean workmanship and high-quality materials. A minority express negative experiences.
- Response and scheduling: Multiple reviews indicate rapid on-site visits or quick scheduling after contact.
- Services performed: Full roof replacements after hail damage are common; several customers also mention fixing leaks and repairing roof damage; some indicate accompanying gutter work.
- Materials and workmanship: References to top-quality materials and professional, courteous crews; several customers say the work looks good and the site is cleaned up well after completion.
- Insurance coordination: A frequent positive point is assistance with insurance claims, including documentation, approvals, and communication with insurers.
- Pricing: Several mentions of fair or reasonable prices for repairs or replacements.
- Additional positives: Free or bonus services noted (e.g., gutters cleaned for free); employees (notably Brian and Terry) are repeatedly identified as helpful and informative.
- Locations mentioned: Charlotte and High Point, NC (roof-related work after hail damage).
- Notable negative experience: One customer reports a failed initial chimney removal, leftover debris, no receipt, poor responsiveness, and potential legal action, suggesting a need for clear scope, receipts, and follow-through before payment.
- Practical takeaway for potential customers: Expect prompt assessments, clear explanations of damage and insurance steps, potential full roof replacement with quality materials, responsible cleanup, and insurer coordination; verify scope of work (e.g., chimney removal) and request receipts and clear communication to avoid issues.
No siding materials mentioned; reviews focus on roofing, shingles, and gutters.
Excellent
Very prompt; typically same-day or within 24 hours
Some reviews note poor follow-up/communication, incomplete cleanup (debris left behind), missing receipts, and unresponsiveness after issues.
Not mentioned
Excellent
Generally fair pricing and good value for the work.
No specific maintenance tips mentioned.
240 Cornell Dr, High Point, NC 27260, USA
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