Top Siding Repair Services in High Point

Summary of customer experiences:

- Reliability and communication: Repeated reports of poor communication and unreliable scheduling. Common issues include promised callbacks that never occurred, no-shows for appointments or quotes, and little to no follow-up after inquiries. Several customers waited days or weeks for responses and felt ignored.

- Small jobs and responsiveness: Multiple accounts indicate small repair jobs were deprioritized or not pursued, leaving customers without resolution for issues like trim replacement or gutter work.

- Work quality and issues after service: Some customers reported defects or improper workmanship after projects were completed, such as misaligned doors, leaks, inadequate caulking, gaps around windows, and oversized holes for gutter downspouts.

- Warranty and ownership concerns: Several reviews mention warranty terms changing or being difficult to enforce, with some customers unsure if the warranty is still valid after a company buyout. A few emphasized difficulty obtaining warranty service or follow-up.

- Notable anecdotes: One customer described brash treatment and lack of consideration from a contractor identified as Mr. Foster, including failure to contact or reschedule after reporting a roof leak. Another account notes an attempt by the contractor to address complaints, but outcomes were unclear or inconsistent.

Practical takeaways for potential customers:
- Obtain clear, written timelines and deliverables for any estimate or repair.
- Confirm current ownership and exact warranty terms in writing, including coverage for small repairs.
- Request references and verify with multiple past customers.
- Be explicit about priority level for smaller jobs and required follow-up communication.

Overall, customers report positive experiences with Excel Roofing and Siding. They frequently cite professionalism and good communication from Marlon and his team (including Miguel). Key strengths mentioned: thorough roof assessments, clear explanations of options, and high-quality installation of roofs, siding, and gutters. Several customers received help navigating insurance claims, with claims supported and details included to maximize coverage. Installations are described as timely, with crews that leave the property clean, and post-install warranty checks are noted. Pricing is described as competitive, with at least one customer stating they beat others’ prices. Customers say they would recommend the company to friends and family and would use them again.

- Services and general reputation: Customers report Hearthside Home Exteriors handles exterior home improvements, including roofing, window installation, and gutters. Reviews commonly describe the work as professional, efficient, and of high craftsmanship, with several notes of honesty. The company is frequently recommended to friends, and Angi’s List shows over 146 top-rated reviews backing the positive sentiment.

- Positive experiences: One reviewer stated the team installed a new roof and all windows, describing the process as very professional and efficient. Another indicated they installed a new roof and gutters and praised the contractor as honest, recommending Hearthside to others. A separate note summarized as “GR8 company” claimed 100% job skills with efficiency and timeliness.

- Punctuality and scheduling: Some reviews mention timely service, while at least one appointment was not kept at the scheduled time (an 11:00am appointment reportedly did not start on time, requiring the reviewer to proceed with another roofer’s appointment).

- Incident described by one reviewer: A High Point, NC property (ZIP 27265) reviewer, who contacted Art Hudgins, described a late arrival relative to the scheduled time and observed a Hearthside-branded truck near the property. The reviewer, identifying as a business professional woman of color, alleged perceived prejudice by the contractor during the visit and noted that the office and property share the same ZIP code.

- Overall takeaway: The majority of comments highlight professional workmanship and trustworthiness, with some variability in punctuality and at least one claim of perceived bias associated with a specific visit.

Crossover Roofing is repeatedly cited for professional workmanship and strong customer service across roof replacements, gutters, and related work. Common materials mentioned include asphalt shingles and standing-seam metal roofing, with references to old wood for replacement, as well as gutters, downspouts, and shutters. The company is noted for thorough explanations, insurance coordination, and meticulous cleanup. While most feedback is positive (prompt responses, clear communication, and reliable crews), there are notable complaints about prior shoddy workmanship, workers not respecting property, and delays in resolving issues. Pricing is generally described as reasonable and a good value for the service provided.

Pro Cover / ProCover Exteriors provides exterior home repair services, including roofing and hail-damage repairs. Reviews describe professional and sympathetic service, thorough assessments, assistance with insurance claims, timely responsiveness, and strong customer service. Pricing is mentioned as competitive in some reviews but higher than competing bids for siding in at least one review. A warranty is advertised, though details aren’t specified. No specific siding materials are named in the reviews, and no maintenance tips are provided in the feedback.

Overall, customers describe Davila Construction as delivering high-quality workmanship and professional service across roofing, gutters, and related exterior work. They frequently note rapid responsiveness—responses within hours to address leaks after storms and next-day or short-interval on-site visits—with quotes often provided within a week. Reviews highlight thorough assessments and clear communication, including diagnosing leaks, replacing rotting wood, installing vents and edging, correcting gutter placement, and documenting work without cutting corners. Customers emphasize protection of landscapes and patios, daily site clean-up with no debris left, and tidy job sites. Insurance coordination is commonly cited, with agents and adjusters involved on-site and, in some cases, coverage expanded beyond initial estimates. Projects cited include roof replacements and repairs, gutter installations and guards, gutter cleaning/repairs, painting, and pressure washing, with crews described as punctual, courteous, and easy to work with. Many customers express willingness to reuse Davila for future projects and to recommend them to others.

Reviews portray Xterior as a professional roofing, siding, and gutter contractor that frequently handles insurance claims and emphasizes clear communication and timely execution. Customers report benefits such as assistance coordinating with insurers (including Amica) for hail-related claims, options to add vinyl trim, and high-quality results on roofs, siding, and gutters. Specific staff are highlighted for helpful guidance and responsiveness (e.g., Colby Miller and Joel Morgan). The installation process is described as thorough, with crews that are on time, detail-oriented, and quick, and the office frequently keeps clients informed. Post-install issues, when they arise (e.g., a chimney sealing leak), are addressed with explanations and reasonable costs. A minority of feedback notes negative treatment regarding gender expectations: one reviewer described misogynistic conduct and a demand that a husband be present for an estimate, a concern not echoed in other reviews.

- Overall, experiences are predominantly positive across windows, siding, roofing, and related work, with several projects described as high quality and well executed.
- Pricing and quotes: multiple customers cited competitive pricing, with some reporting the lowest or among the lowest bids; some quotes included extras such as gutter guards, aluminum wrapping on trim, and shutters.
- Timeliness and responsiveness: inquiries often received a quick response (often within 1–2 days); installations described as quick and efficient; crews were noted as professional and tidy.
- Quality of work: repeated praise for craftsmanship, neat installations, and visually appealing results; customers mentioned improved energy efficiency and warmth after window/roof work, and long-lasting results (e.g., roof still looking good after 4.5 years).
- Customer service and communication: many customers highlighted clear, ongoing communication and reliable service; Joel is frequently mentioned as responsive and hands-on; however, there is at least one report of poor customer service and being ghosted after sending project photos.
- Scope of work: projects included windows, siding, roofs, gutters, gutter guards, shutters, trim wrapping, and even converting a screened porch into a year-round sunroom.
- Overall willingness to recommend: many customers express strong recommendations and would use the company again, though experiences vary slightly due to the noted communication issue.

Triad Installations, led by Chris Barlow, is a local contractor that many customers report responds quickly (often same-day or next-day), provides clear communication, and delivers thorough workmanship across a range of home projects, including siding repairs, roofing, gutters, windows, doors, and decks. Clients repeatedly note professional and courteous service, good cleanup, and a willingness to address questions and concerns promptly. Pricing is described as competitive and reasonable, with positive impressions of dealing directly with the local owner rather than a corporate salesperson. Post-project support is highlighted, including responsive follow-up and, in some cases, warranty-like service or repair work years later at no charge. Overall, feedback is highly positive, with customers indicating they would hire again and recommend Triad Installations.

- Overall pattern: Most customers report prompt responses, professional crews, thorough roof inspections or replacements after hail damage, and helpful coordination with insurance; several note clean workmanship and high-quality materials. A minority express negative experiences.

- Response and scheduling: Multiple reviews indicate rapid on-site visits or quick scheduling after contact.

- Services performed: Full roof replacements after hail damage are common; several customers also mention fixing leaks and repairing roof damage; some indicate accompanying gutter work.

- Materials and workmanship: References to top-quality materials and professional, courteous crews; several customers say the work looks good and the site is cleaned up well after completion.

- Insurance coordination: A frequent positive point is assistance with insurance claims, including documentation, approvals, and communication with insurers.

- Pricing: Several mentions of fair or reasonable prices for repairs or replacements.

- Additional positives: Free or bonus services noted (e.g., gutters cleaned for free); employees (notably Brian and Terry) are repeatedly identified as helpful and informative.

- Locations mentioned: Charlotte and High Point, NC (roof-related work after hail damage).

- Notable negative experience: One customer reports a failed initial chimney removal, leftover debris, no receipt, poor responsiveness, and potential legal action, suggesting a need for clear scope, receipts, and follow-through before payment.

- Practical takeaway for potential customers: Expect prompt assessments, clear explanations of damage and insurance steps, potential full roof replacement with quality materials, responsible cleanup, and insurer coordination; verify scope of work (e.g., chimney removal) and request receipts and clear communication to avoid issues.

- Overall impression: Customer feedback is consistently positive, emphasizing responsiveness, professionalism, and high-quality workmanship across roofing, siding, and gutter projects.

- Services noted: Roofing replacements/repairs, cedar shake replacement, James Hardie siding installation, and gutter installation/repair on both older and newer homes.

- Responsiveness and scheduling: Many customers report quick responses and prompt scheduling (some same-day/next-day visits); several projects completed within days or within a week.

- workmanship and cleanliness: Descriptions highlight on-time arrivals, efficient crews, clear communication, and thorough cleanup; some testimonials mention before/after photos and careful site management.

- Insurance coordination and communication: Multiple clients note assistance with insurance interactions, regular updates, and explanations of each step; responsive to questions and concerns.

- Value and outcomes: Several reviewers mention strong value or competitive pricing, with results described as attractive and durable (e.g., new roofs, gutters with proper drainage, and well-installed siding).

- Notable staff mentions: Individual praise for team members (e.g., Brian and Dalton Keezer) appears across multiple reviews, reflecting positive personal interactions.

- Longevity and satisfaction: Customers express willingness to reuse Artisan Roofing for future projects and to recommend them to others, indicating lasting satisfaction with results.

I don’t have the customer reviews or source material for this siding repair business in this chat. Please share the reviews or a link to the material (and any preferred date range). If possible, include notes on pricing, timeliness, workmanship, communication, warranty, and any recurring issues so I can produce a neutral, factual summary highlighting practical details for potential customers.

Customer feedback describes the team as knowledgeable with high-quality workmanship. The service was noted as prompt, courteous, efficient, and professional, and the reviewer recommended the company. The review does not provide information on pricing, project duration, or warranties.

- Services observed: Exterior remodeling work including siding repairs, decks, porches, roofs, windows, and other exterior improvements. Reviews refer to Roofing Exteriors Pro / Roofing Exterior Pros handling a range of projects for single or multiple properties.

- Timeliness and communication: Several customers reported on-time or early arrivals, thorough on-site measurements, and clear, ongoing communication (text, calls, photos) throughout the project. Office staff (notably Sharon) were mentioned for keeping customers informed.

- Quote process and pricing: A mix of experiences. Some quotes were described as reasonable or competitive, with financing options discussed. Other reviews highlighted extremely high or out-of-line pricing compared with multiple other licensed contractors, recommending due diligence and obtaining several estimates before proceeding.

- Quality of work and outcomes: Positive feedback on workmanship, especially for decks, porches, and window installations. Projects were sometimes described as high-quality, aesthetically pleasing, and completed with attention to detail; some projects were completed quickly (e.g., one-day window install or within two weeks for a deck).

- Project timelines and management: Many projects were completed within short timeframes, with regular updates during the process. There were also notes of projects being scheduled promptly and progressing smoothly.

- Notable staff mentioned: Mathew (sales/estimates), Fernando (supervisor/crew lead), George (sales), Sharon (office manager), Chris, and Demetrius. Several reviews highlighted positive interactions with these individuals.

- Financing and incentives: Financing options were highlighted as a factor in choosing the company in some reviews, with assistance in connecting to financing.

- Overall sentiment and cautions: The majority of positive reviews praise professionalism, communication, and quality work. However, there are strong cautions from other reviewers about pricing, recommending readers to perform due diligence and compare with other licensed contractors. A few reviews explicitly stated they would not hire again due to perceived price gouging, while others expressed willingness to use the company for future projects.

Customer feedback is limited but positive, with one reviewer saying the team did an amazing job on a roof. The review does not mention siding work, materials, timelines, costs, or warranties. Potential customers should confirm whether the company handles siding repairs, and request details on scope, duration, pricing, and warranty when planning a project.